|Type of Entity:||Authorized Company (AUTH)|
|Status of TX License:||Active|
|Company Status:||Normal Operations|
|License Type:||Fire and Casualty (FC)|
|TDI Company Number:||1750|
|Date Licensed/Eligible/Registered in Texas:||02/15/1949|
11222 Quail Roost Drive
Miami FL 33157-6596
|Toll Free Number:||(800)852-2244|
To determine if a company uses credit information for private passenger automobile or homeowners insurance.
The following organizations rate insurance companies on their financial strength and stability. Some of these companies charge for their services.
|As of:||Dec. 31, 2011||Dec. 31, 2012||Dec. 31, 2013|
|Asset to Liability Ratio||1.4||1.4||N/A|
|Total Life Ins||N/A||N/A||N/A|
|As of:||Dec. 31, 2011||Dec. 31, 2012||Dec. 31, 2013|
|Life and Annuities||N/A||N/A||N/A|
|Accident and Health||$83,188||$70,758||N/A|
|Property and Casualty||$52,009,989||$74,986,472||N/A|
|Total Texas Premium||$52,093,177||$75,057,230||N/A|
When considering the company's complaint index and ratio, be sure to review the company history information displayed below for recent acquisitions, mergers, or other events that may affect the figures displayed for this company.
|Dec 31, 2012||Dec 31, 2013||Mar 7, 2014|
|Life and Annuity||0||0||0|
|Accident and Health||0||0||0|
|Life and Annuities||N/A||N/A||N/A||N/A||N/A|
|Accident and Health||N/A||N/A||N/A||N/A||N/A|
Confirmed Complaints: the number of confirmed complaints closed against the company for the line of insurance and year indicated. A complaint is confirmed if the department receives information indicating that a company committed any violation of an applicable state insurance law or regulation, a federal requirement the department has authority to enforce or the term or condition of an insurance policy or certificate. A complaint is also confirmed if the complaint and company's response, considered together, suggest that the company was in error or that the complainant had a valid reason for the complaint.
Complaint Ratios: the ratio, expressed as a percentage, is the number of closed confirmed complaints divided by the number of policies the company had in force for the line of insurance and year indicated.
Complaint Index: indicates how a company's ratio of the number of complaints to the number of policyholders compares to the average for all insurers. The index is calculated by dividing the company's percentage of complaints for a specific line of insurance by the company's percentage of the policies in force for the same line of insurance. The average index is 1.00. A number less than 1 indicates fewer complaints than average; a number greater than 1 indicates more complaints than average. For the most recent completed year, a given insurer's index may change over time, as policy count data is received by TDI. This will affect each insurer's percentage of the total.
Complaints against an insurance company are not part of the complaint tally above if the insurance company served only as a Third Party Administrator (TPA), a company hired simply to administer the paperwork of a health plan. Instead, they are included in the complaint record of the insurance company or HMO that hired the TPA. If a bonafide self-insured benefit plan hired the TPA, no complaint numbers are recorded as a part of the company/TPA's profile. Neither are profiles available for self-insured plans, as such plans are regulated under federal law.
|03-21-2013||PENALTY OF $14,000,000 PAID BY AMERICAN BANKERS INSURANCE COMPANY OF FLORIDA AND AMERICAN SECURITY INSURANCE COMPANY FOR VIOLATIONS FOUND DURING AN INVESTIGATION CONCERNING FORCE PLACED INSURANCE POLICIES IN NEW YORK.|
|08-27-2009||PENALTY OF $1,000 FOR AN UNTIMELY COMPLAINT RESPONSE IN OKLAHOMA.|
|12-23-2008||EFFECTIVE 11/01/2008 VOYAGER PROPERTY AND CASUALTY INSURANCE COMPANY (94485) COLUMBIA, SOUTH CAROLINA MERGED INTO COMPANY.|
|10-02-2008||PENALTY OF $1,000 FOR RATE VIOLATIONS IN VIRGINIA.|
|11-30-2006||EFFECTIVE 11/25/2006 TOTALLY REINSURED FINANCIAL INSURANCE EXCHANGE (29683) AUSTIN, TEXAS.|
|01-13-2006||EFFECTIVE 12/01/2005 MS CASUALTY INSURANCE COMPANY (05716) RIDGELAND, MISSISSIPPI MERGED INTO COMPANY|
|06-24-2004||PENALTY OF $50,000 FOR FAILURE TO FILE POLICY FORMS AND ENDORSEMENTS WITHIN THIRTY DAYS OF USE IN WASHINGTON.|
|11-30-2001||ACQUIRED SPECIALTY LLOYDS INSURANCE COMPANY (05876) SAN ANTONIO, TEXAS.|
|11-10-1998||PENALTY OF $88,000 FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN NORTH CAROLINA.|
|08-06-1998||PENALTY OF $6,000 FOR ISSUING POLICIES THROUGH AN UNLICENSED AGENT IN WEST VIRGINIA.|
|06-30-1998||PENALTY OF $35,000 FOR FAILING TO HAVE A MINIMUM DEDUCTIBLE AND FAILING TO FILE WITH THE COMMISSIONER EVERY MANUAL OF THE CASUALTY AND SURETY RATE REGULATORY ACT IN PENNSYLVANIA.|
|03-18-1998||PENALTY OF $250,000 PAID BY COMPANY AND AMERICAN BANKERS LIFE ASSURANCE COMPANY OF FLORIDA FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN MISSOURI.|
|09-09-1997||PENALTY OF $20,000 FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN ARIZONA.|
|04-25-1997||PENALTY OF $6,000 FOR FAILURE TO TIMELY FILE FAULTY ZIP CODE DATA IN MISSOURI.|
|06-18-1996||PENALTY OF $100,000 FOR VIOLATIONS FOUND DURING AN INVESTIGATION IN NEW YORK.|
|01-11-1996||PENALTY OF $23,500 FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN FLORIDA.|
|04-16-1993||PENALTY OF $10,000 FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN ILLINOIS.|
|11-02-1992||PENALTY OF $200,000 PAID BY COMPANY AND AMERICAN BANKERS LIFE ASSURANCE COMPANY OF FLORIDA FOR VIOLATIONS FOUND DURING AN EXAMINATION IN MINNESOTA.|
|08-04-1992||ADDED CREDIT INVOLUNTARY UNEMPLOYMENT INSURANCE.|
|03-23-1992||PENALTY OF $20,000 PAID BY COMPANY AND AMERICAN BANKERS LIFE ASSURANCE COMPANY OF FLORIDA FOR USING CERTAIN FORMS AND RATES WITHOUT PRIOR APPROVAL IN PENNSYLVANIA.|
|02-15-1949||GRANDFATHERED FOR CAPITAL AND SURPLUS REQUIREMENTS|
|President||GENE E MERGELMEYER|
|Secretary||JEANNIE A ARAGON CRUZ|
|Treasurer||ANDREW P CHUNG|