Texas Department of Insurance Logo
333 Guadalupe St. P.O. Box 149104 Austin, TX 78714-9104

CONTINENTAL GENERAL INSURANCE COMPANY

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Table of Contents
General Info | Contact Info | Types of Insurance | Use of Credit | Attorney for Service | Ratings | Financial Info | Premiums | Complaint Ratios | Company History | Company Officers

General Information:

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Type of Entity:  Authorized Company (AUTH)
Status of TX License:  Active
Company Status:  Disciplinary Action (See History)
License Number:  20625
License Type:  Life (LI)
NAIC Number:  71404
TDI Company Number:  20625
FEIN:  470463747
Home City/State:  OH
Origin:  Foreign
Date Incorporated/Organized:  05/24/1961
Date Licensed/Eligible/Registered in Texas:  11/18/1975
Date Cancelled/Ineligible/Inactive:  

Contact Information:

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Mailing Address:  P O Box 26580
 Austin TX 78755-0580
Office Number:  
Toll Free Number:  (866)459-4272
Fax Number:  

Physical Address:  11200 Lakeline Blvd Suite 100
 Austin TX 78717-5964
Office Number:  
Toll Free Number:  
Fax Number:  


Types of Insurance Licensed to Write:

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Use of Credit:

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To determine if a company uses credit information for private passenger automobile or homeowners insurance.


Attorney for Service:

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Rating By Financial Organization:

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The following organizations rate insurance companies on their financial strength and stability. Some of these companies charge for their services.



Financial Information:

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As of: Dec. 31, 2011 Dec. 31, 2012 Dec. 31, 2013
Total Assets   $234,136,142     $231,874,753     $238,444,564  
Total Liabilities   $207,245,253     $211,399,906     $215,670,221  
Asset to Liability Ratio   1.1     1.1     1.1  
Capital   $4,196,559     $4,196,559     $4,196,559  
Net Surplus   $22,694,330     $16,278,288     $18,577,784  
Total Life Ins   $1,024,481,000     $958,894,000     $869,473,000  


Premiums:

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As of: Dec. 31, 2011 Dec. 31, 2012 Dec. 31, 2013
Life and Annuities   $1,176,882     $1,085,913     $979,380  
Accident and Health   $9,239,472     $8,814,477     $8,165,824  
Property and Casualty   N/A     N/A     N/A  
Total Texas Premium   $10,416,354     $9,900,390     $9,145,204  
National Premium   $119,177,231     $113,194,429     $105,116,035  


Complaint Information:

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When considering the company's complaint index and ratio, be sure to review the company history information displayed below for recent acquisitions, mergers, or other events that may affect the figures displayed for this company.


  Dec 31, 2012 Dec 31, 2013 Apr 18, 2014
Confirmed Complaints:      
Life and Annuity 0 0 0
Accident and Health 0 0 0
Homeowner 0 0 0
Automobile 0 0 0
Workers' Compensation 0 0 0
Complaint Ratio/Index Ratio Index Ratio Index  
Life and Annuities .0000 .0000 .0000 .0000 N/A
Accident and Health .0000 .0000 .0000 .0000 N/A
Homeowner N/A N/A N/A N/A N/A
Automobile N/A N/A N/A N/A N/A
Workers' Compensation N/A N/A N/A N/A N/A

Confirmed Complaints: the number of confirmed complaints closed against the company for the line of insurance and year indicated. A complaint is confirmed if the department receives information indicating that a company committed any violation of an applicable state insurance law or regulation, a federal requirement the department has authority to enforce or the term or condition of an insurance policy or certificate. A complaint is also confirmed if the complaint and company's response, considered together, suggest that the company was in error or that the complainant had a valid reason for the complaint.

Complaint Ratios: the ratio, expressed as a percentage, is the number of closed confirmed complaints divided by the number of policies the company had in force for the line of insurance and year indicated.

Complaint Index: indicates how a company's ratio of the number of complaints to the number of policyholders compares to the average for all insurers. The index is calculated by dividing the company's percentage of complaints for a specific line of insurance by the company's percentage of the policies in force for the same line of insurance. The average index is 1.00. A number less than 1 indicates fewer complaints than average; a number greater than 1 indicates more complaints than average. For the most recent completed year, a given insurer's index may change over time, as policy count data is received by TDI. This will affect each insurer's percentage of the total.

Complaints against an insurance company are not part of the complaint tally above if the insurance company served only as a Third Party Administrator (TPA), a company hired simply to administer the paperwork of a health plan. Instead, they are included in the complaint record of the insurance company or HMO that hired the TPA. If a bonafide self-insured benefit plan hired the TPA, no complaint numbers are recorded as a part of the company/TPA's profile. Neither are profiles available for self-insured plans, as such plans are regulated under federal law.


Company History:

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Date Event
01-18-2011 EFFECTIVE 06/01/2010 REINSURED CERTAIN MEDICARE SUPPLEMENT INSURANCE POLICIES OF CSA FRATERNAL LIFE (22500) OAK BROOK, ILLINOIS.
04-09-2010 EFFECTIVE 08/07/2006 MAJOR MEDICAL HEALTH INSURANCE REINSURED BY WORLD INSURANCE COMPANY (92800) OMAHA, NEBRASKA.
02-19-2009 PENALTY OF $5,000 FOR FAILURE TO TIMELY FILE ITS ANNUAL LOSS RATIO FILING IN WASHINGTON.
02-18-2009 REDOMESTICATED FROM OMAHA, NEBRASKA TO CINCINNATI, OHIO BY WAY OF CHARTER AMENDMENT.
09-07-2004 PENALTY OF $20,000 FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN PENNSYLVANIA.
03-29-2004 PENALTY OF $5,000 FOR VIOLATIONS WITH LONG TERM CARE POLICIES IN TEXAS.
10-14-2003 EFFECTIVE 03/31/2003 PARTIALLY REINSURED LIFE INSURANCE OF THE PYRAMID LIFE INSURANCE COMPANY (69100) SHAWNEE MISSION, KANSAS.
06-30-2003 EFFECTIVE 06/15/2003 ORDERED TO CEASE WRITING NEW AND RENEWAL BUSINESS IN NEW HAMPSHIRE.
07-22-1991 EFFECTIVE 06/01/1991 PARTIALLY REINSURED WESTERN AND SOUTHERN LIFE INSURANCE COMPANY (91050) CINCINNATI, OHIO.
11-18-1975 GRANDFATHERED FOR CAPITAL AND SURPLUS REQUIREMENTS


Company Officers:

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Title Name
President BRADLEY A WOLFRAM
Secretary BRENDA W HARDISON
Treasurer BYRON K BUESCHER