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333 Guadalupe St. P.O. Box 149104 Austin, TX 78714-9104

AMERICAN FAMILY LIFE ASSURANCE COMPANY OF COLUMBUS

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Table of Contents
General Info | Contact Info | Types of Insurance | Use of Credit | Attorney for Service | Ratings | Financial Info | Premiums | Complaint Ratios | Company History | Company Officers

General Information:

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Type of Entity:  Authorized Company (AUTH)
Status of TX License:  Active
Company Status:  Normal Operations
License Number:  27100
License Type:  Life (LI)
NAIC Number:  60380
TDI Company Number:  27100
FEIN:  580663085
Home City/State:  NE
Origin:  Foreign
Date Incorporated/Organized:  11/17/1955
Date Licensed/Eligible/Registered in Texas:  06/10/1970
Date Cancelled/Ineligible/Inactive:  

Contact Information:

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Mailing Address:  American Family Center
 1932 Wynnton Road
 Columbus GA 31999
Office Number:  (706)323-3431
Toll Free Number:  (800)992-3522
Fax Number:  (706)660-7080


Types of Insurance Licensed to Write:

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Use of Credit:

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To determine if a company uses credit information for private passenger automobile or homeowners insurance.


Attorney for Service:

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Rating By Financial Organization:

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The following organizations rate insurance companies on their financial strength and stability. Some of these companies charge for their services.



Financial Information:

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As of: Dec. 31, 2011 Dec. 31, 2012 Dec. 31, 2013
Total Assets   $103,581,665,920     $115,346,667,994     $107,912,974,759  
Total Liabilities   $97,210,548,241     $106,454,909,925     $98,282,915,939  
Asset to Liability Ratio   1.0     1.0     1.1  
Capital   $3,879,605     $3,879,605     $3,879,605  
Net Surplus   $6,367,238,074     $8,887,878,464     $9,626,179,215  
Total Life Ins   $165,893,532,000     $171,118,345,000     $154,171,481,000  


Premiums:

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As of: Dec. 31, 2011 Dec. 31, 2012 Dec. 31, 2013
Life and Annuities   $24,068,665     $24,947,684     $24,793,171  
Accident and Health   $333,263,059     $341,561,947     $338,089,517  
Property and Casualty   N/A     N/A     N/A  
Total Texas Premium   $357,331,724     $366,509,631     $362,882,688  
National Premium   $20,968,856,267     $23,032,070,329     $20,528,568,243  


Complaint Information:

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When considering the company's complaint index and ratio, be sure to review the company history information displayed below for recent acquisitions, mergers, or other events that may affect the figures displayed for this company.


  Dec 31, 2012 Dec 31, 2013 Apr 18, 2014
Confirmed Complaints:      
Life and Annuity 2 3 0
Accident and Health 5 1 1
Homeowner 0 0 0
Automobile 0 0 0
Workers' Compensation 0 0 0
Complaint Ratio/Index Ratio Index Ratio Index  
Life and Annuities .0030 5.8936 .0045 8.4564 N/A
Accident and Health .0006 .2447 .0001 .0374 N/A
Homeowner N/A N/A N/A N/A N/A
Automobile N/A N/A N/A N/A N/A
Workers' Compensation N/A N/A N/A N/A N/A

Confirmed Complaints: the number of confirmed complaints closed against the company for the line of insurance and year indicated. A complaint is confirmed if the department receives information indicating that a company committed any violation of an applicable state insurance law or regulation, a federal requirement the department has authority to enforce or the term or condition of an insurance policy or certificate. A complaint is also confirmed if the complaint and company's response, considered together, suggest that the company was in error or that the complainant had a valid reason for the complaint.

Complaint Ratios: the ratio, expressed as a percentage, is the number of closed confirmed complaints divided by the number of policies the company had in force for the line of insurance and year indicated.

Complaint Index: indicates how a company's ratio of the number of complaints to the number of policyholders compares to the average for all insurers. The index is calculated by dividing the company's percentage of complaints for a specific line of insurance by the company's percentage of the policies in force for the same line of insurance. The average index is 1.00. A number less than 1 indicates fewer complaints than average; a number greater than 1 indicates more complaints than average. For the most recent completed year, a given insurer's index may change over time, as policy count data is received by TDI. This will affect each insurer's percentage of the total.

Complaints against an insurance company are not part of the complaint tally above if the insurance company served only as a Third Party Administrator (TPA), a company hired simply to administer the paperwork of a health plan. Instead, they are included in the complaint record of the insurance company or HMO that hired the TPA. If a bonafide self-insured benefit plan hired the TPA, no complaint numbers are recorded as a part of the company/TPA's profile. Neither are profiles available for self-insured plans, as such plans are regulated under federal law.


Company History:

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Date Event
01-28-2009 PENALTY OF $30,000 FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN ILLINOIS.
12-31-2008 PENALTY OF $75,000 FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN MARYLAND.
04-04-2006 PENALTY OF $7,500 FOR VIOLATIONS FOUND DURING AN INVESTIGATION IN MINNESOTA.
06-10-2003 PENALTY OF $30,000 FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN PENNSYLVANIA.
03-01-2002 REDOMESTICATED FROM COLUMBUS, GEORGIA TO OMAHA, NEBRASKA BY WAY OF CHARTER AMENDMENT
01-05-1998 AUTHORIZED TO OPERATE AS A THIRD PARTY ADMINISTRATOR.
04-27-1995 PENALTY OF $7,500 FOR ALLOWING UNLICENSED AND UNAPPOINTED AGENTS TO TRANSACT THE BUSINESS OF INSURANCE IN VIRGINIA.
09-30-1993 PENALTY OF $10,000 FOR DOING BUSINESS THROUGH AN UNLICENSED NON-RESIDENT INSURANCE AGENCY IN SOUTH CAROLINA.
06-03-1993 PENALTY OF $7,000 AS A RESULT OF AN ADMINISTRATIVE REVIEW IN FLORIDA.
03-25-1992 PENALTY OF $10,000 FOR ISSUING AND RENEWING MEDICARE SUPPLEMENT POLICIES UTILIZING UNAPPROVED POLICY FORMS AND RATES IN PENNSLYVANIA.
03-02-1992 PENALTY OF $7,605 FOR ISSUING 338 MEDICARE SUPPLEMENT PLANS ON FORMS THAT WERE NOT APPROVED IN MARYLAND.
08-15-1988 FORMERLY: FAMILY CANCER PLAN INSURANCE COMPANY (ASSUMED NAME OF *AMERICAN FAMILY LIFE ASSURANCE COMPANY OF COLUMBUS#*) (05249) DROPPED ASSUMED NAME
07-01-1971 PARTIALLY REINSURED GLOBE LIFE INSURANCE COMPANY (33670) CHICAGO, ILLINOIS
06-10-1970 GRANDFATHERED FOR CAPITAL AND SURPLUS REQUIREMENTS


Company Officers:

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Title Name
President PAUL S AMOS
Secretary JOSEPH M LOUDERMILK
Treasurer RALPH A ROGERS JR.