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333 Guadalupe St. P.O. Box 149104 Austin, TX 78714-9104

JOHN ALDEN LIFE INSURANCE COMPANY

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Table of Contents
General Info | Contact Info | Types of Insurance | Use of Credit | Attorney for Service | Ratings | Financial Info | Premiums | Complaint Ratios | Company History | Company Officers

General Information:

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Type of Entity:  Life, Health, or Accident (LI)
Status of TX License:  Active
Company Status:  Normal Operations
License Number:  31922
NAIC Number:  65080
TDI Company Number:  31922
FEIN:  410999752
Home City/State:  WI
Origin:  Foreign
Date Incorporated/Organized:  05/17/1973
Date Licensed/Eligible/Registered in Texas:  07/15/1974
Date Cancelled/Ineligible/Inactive:  

Contact Information:

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Mailing Address:  Po Box 624
 Milwaukee WI 53201-0624
Office Number:  (800)243-5433
Toll Free Number:  (888)503-8104
Fax Number:  

Physical Address:  501 West Michigan
 Milwaukee WI 53203-2706
Office Number:  
Toll Free Number:  
Fax Number:  


Types of Insurance Licensed to Write:

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Use of Credit:

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To determine if a company uses credit information for private passenger automobile or homeowners insurance.


Attorney for Service:

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Rating By Financial Organization:

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The following organizations rate insurance companies on their financial strength and stability. Some of these companies charge for their services.



Financial Information:

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As of: Dec. 31, 2015 Dec. 31, 2016 Dec. 31, 2017
Total Assets   $283,958,919     $227,574,931     $211,713,492  
Total Liabilities   $254,121,737     $211,987,197     $195,158,129  
Asset to Liability Ratio   1.12     1.07     1.08  
Capital   $2,600,000     $2,600,000     $2,600,000  
Net Surplus   $27,237,182     $12,987,734     $13,955,363  
Total Life Ins   $1,282,726,000     $1,050,265,000     $984,756,000  


Premiums:

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As of: Dec. 31, 2015 Dec. 31, 2016 Dec. 31, 2017
Life and Annuities   $529,684     $977,738     $658,075  
Accident and Health   $16,751,658     $3,587,152     $542,859  
Property and Casualty   N/A     N/A     N/A  
Total Texas Premium   $17,281,342     $4,564,890     $1,200,934  
National Premium   $124,380,052     $33,811,013     $18,266,431  


Complaint Information:

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When considering the company's complaint index and ratio, be sure to review the company history information displayed below for recent acquisitions, mergers, or other events that may affect the figures displayed for this company.


  Dec 31, 2016 Dec 31, 2017 Jul 20, 2018
Confirmed Complaints:      
Life and Annuity 0 0 0
Accident and Health 1 0 0
Homeowner 0 0 0
Automobile 0 0 0
Workers' Compensation 0 0 0
Complaint Ratio/Index Ratio Index Ratio Index  
Life and Annuities .0000 .0000 .0000 .0000 N/A
Accident and Health .1397 49.4265 .0000 .0000 N/A
Homeowner N/A N/A N/A N/A N/A
Automobile N/A N/A N/A N/A N/A
Workers' Compensation N/A N/A N/A N/A N/A

Confirmed Complaints: the number of confirmed complaints closed against the company for the line of insurance and year indicated. A complaint is confirmed if the department receives information indicating that a company committed any violation of an applicable state insurance law or regulation, a federal requirement the department has authority to enforce or the term or condition of an insurance policy or certificate. A complaint is also confirmed if the complaint and company's response, considered together, suggest that the company was in error or that the complainant had a valid reason for the complaint.

Complaint Ratios: the ratio, expressed as a percentage, is the number of closed confirmed complaints divided by the number of policies the company had in force for the line of insurance and year indicated.

Complaint Index: indicates how a company's ratio of the number of complaints to the number of policyholders compares to the average for all insurers. The index is calculated by dividing the company's percentage of complaints for a specific line of insurance by the company's percentage of the policies in force for the same line of insurance. The average index is 1.00. A number less than 1 indicates fewer complaints than average; a number greater than 1 indicates more complaints than average. For the most recent completed year, a given insurer's index may change over time, as policy count data is received by TDI. This will affect each insurer's percentage of the total.

Complaints against an insurance company are not part of the complaint tally above if the insurance company served only as a Third Party Administrator (TPA), a company hired simply to administer the paperwork of a health plan. Instead, they are included in the complaint record of the insurance company or HMO that hired the TPA. If a bonafide self-insured benefit plan hired the TPA, no complaint numbers are recorded as a part of the company/TPA's profile. Neither are profiles available for self-insured plans, as such plans are regulated under federal law.


Company History:

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Date Event
07-06-2015 PENALTY OF $25,000 PAID BY COMPANY AND TIME INSURANCE COMPANY FOR USE OF NONCOMPLIANT HEALTH PREMIUM DISCOUNTS IN MONTANA.
06-11-2015 Approved to withdraw from writing Individual and Small Employer Group Accident and Health coverage, in Texas.
02-21-2013 UR - Agent for Service: Corporation Service Company dba CSC Lawyers Incorporated Service Company
01-08-2013 PENALTY OF $90,000 FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN ARIZONA.
07-31-2012 PENALTY OF $86,500 FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN COLORADO.
03-19-2010 PENALTY OF $175,000 FOR USE OF UNAPPROVED AND NONCOMPLIANT POLICY FORMS AND FAILURE TO PROVIDE 90-DAY NOTICE OF PRODUCT WITHDRAWAL IN MONTANA.
12-29-2009 PENALTY OF $225,000 FOR VIOLATIONS FOUND DURING A FINANCIAL EXAMINATION IN OKLAHOMA.
10-08-2009 PENALTY OF $1,650 FOR FAILURE TO TIMELY FILE THE HEALTH COST REPORT IN COLORADO.
07-15-2009 PENALTY OF $1,000 FOR FAILURE TO TIMELY PAY ANNUAL APPOINTMENT INVOICE IN NEVADA
02-13-2009 PENALTY OF $575 FOR FAILURE TO PROVIDE A COMPLETE AND TIMELY RESPONSE IN COLORADO.
12-16-2008 PENALTY OF $1,000 FOR FAILURE TO SUBMIT A LIST CERTIFIED AS COMPLETE AND ACCURATE OF ALL FORMS IN EFFECT IN MICHIGAN.
05-16-2008 PENALTY OF $1,050,000 FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN CONNECTICUT.
12-31-2007 PENALTY OF $500 FOR FAILURE TO FILE ITS ANNUAL QUALITY OF HEALTH CARE REPORT IN A TIMELY MANNER IN NEVADA.
07-10-2007 PENALTY OF $500 FOR A VIOLATION FOUND DURING AN EXAMINATION IN WISCONSIN.
06-08-2007 PENALTY OF $500 FOR FAILURE TO FILE ITS UTILIZATION REVIEW QUARTERLY REPORTING FORM IN A TIMELY MANNER IN RHODE ISLAND.
02-13-2007 PENALTY OF $10,000 FOR VIOLATIONS OF INSURANCE STATUTES IN OREGON.
09-04-2003 PENALTY OF $5,000 FOR VIOLATIONS WITH AGENT COMMISSIONS IN TEXAS.
07-03-2003 EFFECTIVE 07/01/2003 HOUSTON NATIONAL LIFE INSURANCE COMPANY (93474) DALLAS, TEXAS MERGED INTO COMPANY
12-10-2002 REDOMESTICATED FROM SAINT LOUIS PARK, MINNESOTA TO MILWAUKEE, WISCONSIN BY WAY OF CHARTER AMENDMENT
01-11-2001 PENALTY OF $30,000 FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN ILLINOIS.
05-24-2000 PENALTY OF $45,000 FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN ARIZONA.
01-26-1999 PENALTY OF $12,200 FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN KENTUCKY.
11-16-1998 PENALTY OF $10,000 FOR EXCLUDING ELIGIBLE DEPENDENTS FROM COVERAGE UNDER SMALL EMPLOYER HEALTH BENEFIT PLANS IN TEXAS.
09-08-1998 EFFECTIVE 08/31/1998 ANNUITY BUSINESS REINSURED BY SUNAMERICA LIFE INSURANCE COMPANY (80380) PHOENIX, ARIZONA
07-21-1997 EFFECTIVE 09/01/1997 CERTAIN ANNUITY BUSINESS REINSURED BY SUNAMERICA LIFE INSURANCE COMPANY (80380) PHOENIX, ARIZONA
07-09-1997 PENALTY OF $20,000 FOR OVERCHARGING SMALL EMPLOYERS FOR RENEWAL PREMIUMS FOR SMALL EMPLOYER HEALTH INSURANCE IN OREGON.
11-13-1996 PENALTY OF $71,400.75 FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN MISSOURI.
07-12-1996 PENALTY OF $40,000 FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN CONNECTICUT.
10-25-1995 PENALTY OF $6,413.25 FOR LATE FILING OF THIRD QUARTER PREMIUM TAXES IN TENNESSEE.
10-18-1995 PENALTY OF $19,550 FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN FLORIDA.
03-29-1993 PENALTY OF $5,000 FOR EXCEEDING THE AMOUNT OF COMMISSIONS WHICH COULD BE PAID TO AN AGENT IN MARYLAND.
12-16-1992 PENALTY OF $7,500 FOR THE USE OF UNAPPROVED RATES IN PENNSYLVANIA.
10-09-1992 PENALTY OF $40,000 FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN PENNSYLVANIA.
03-26-1992 EFFECTIVE 08/15/1991 VANTAGE LIFE INSURANCE COMPANY AN ARIZONA CORPORATION NOT LICENSED IN TEXAS MERGED INTO COMPANY
09-07-1979 FORMERLY: GAMBLE ALDEN LIFE INSURANCE COMPANY (00325). DIAMOND STATE LIFE INSURANCE COMPANY (23530) WILMINGTON, DELAWARE MERGED INTO COMPANY
08-22-1977 FOUNDERS LIFE INSURANCE COMPANY (31000) LOS ANGELES, CALIFORNIA MERGED INTO COMPANY
07-15-1974 GRANDFATHERED FOR CAPITAL AND SURPLUS REQUIREMENTS
GAMBLE ALDEN LIFE INSURANCE (31920) CHICAGO, ILLINOIS MERGED INTO COMPANY FORMERLY GAMBLE ALDEN LIFE INSURANCE COMPANY OF MINNESOTA BUT NEVER LICENSED IN TEXAS UNDER THIS NAME


Company Officers:

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For names of the companys current officers, please contact the company at the phone number listed in the Contact Information above or on their website.