Texas Department of Insurance Logo
333 Guadalupe St. P.O. Box 149104 Austin, TX 78714-9104

ACE AMERICAN INSURANCE COMPANY

Skip over these navigation links.

Table of Contents
General Info | Contact Info | Types of Insurance | Use of Credit | Attorney for Service | Ratings | Financial Info | Premiums | Complaint Ratios | Company History | Company Officers

General Information:

Return to top.

Type of Entity:  Authorized Company (AUTH)
Status of TX License:  Active
Company Status:  Normal Operations
License Number:  42160
License Type:  Fire and Casualty (FC)
NAIC Number:  22667
TDI Company Number:  42160
FEIN:  952371728
Home City/State:  PA
Origin:  Foreign
Date Incorporated/Organized:  10/12/1945
Date Licensed/Eligible/Registered in Texas:  10/31/1966
Date Cancelled/Ineligible/Inactive:  

Contact Information:

Return to top.

Mailing Address:  P O Box 1000
 Philadelphia PA 19105-1000
Office Number:  (215)640-1000
Toll Free Number:  
Fax Number:  (215)640-5525

Physical Address:  436 Walnut Street
 Philadelphia PA 19106
Office Number:  
Toll Free Number:  
Fax Number:  


Types of Insurance Licensed to Write:

Return to top.


Use of Credit:

Return to top.

To determine if a company uses credit information for private passenger automobile or homeowners insurance.


Attorney for Service:

Return to top.



Rating By Financial Organization:

Return to top.

The following organizations rate insurance companies on their financial strength and stability. Some of these companies charge for their services.



Financial Information:

Return to top.

As of: Dec. 31, 2011 Dec. 31, 2012 Dec. 31, 2013
Total Assets   $10,093,298,941     $11,040,642,831     $11,697,282,605  
Total Liabilities   $8,093,057,218     $8,614,827,579     $9,020,292,145  
Asset to Liability Ratio   1.2     1.2     1.3  
Capital   $5,000,000     $5,000,000     $5,000,000  
Net Surplus   $1,995,241,723     $2,420,815,252     $2,671,990,460  
Total Life Ins   N/A     N/A     N/A  


Premiums:

Return to top.

As of: Dec. 31, 2011 Dec. 31, 2012 Dec. 31, 2013
Life and Annuities   N/A     N/A     N/A  
Accident and Health   $66,103,953     $70,601,703     $73,391,355  
Property and Casualty   $220,940,563     $229,935,276     $254,482,573  
Total Texas Premium   $287,044,516     $300,536,979     $327,873,928  
National Premium   $3,522,836,851     $3,832,112,801     $4,030,268,708  


Complaint Information:

Return to top.

When considering the company's complaint index and ratio, be sure to review the company history information displayed below for recent acquisitions, mergers, or other events that may affect the figures displayed for this company.


  Dec 31, 2012 Dec 31, 2013 Apr 11, 2014
Confirmed Complaints:      
Life and Annuity 0 0 0
Accident and Health 0 2 0
Homeowner 0 0 0
Automobile 1 3 0
Workers' Compensation 7 0 0
Complaint Ratio/Index Ratio Index Ratio Index  
Life and Annuities N/A N/A N/A N/A N/A
Accident and Health .0000 .0000 .1555 58.0299 N/A
Homeowner N/A N/A N/A N/A N/A
Automobile .0709 8.5784 .2251 42.5065 N/A
Workers' Compensation .9309 6.2404 .0000 .0000 N/A

Confirmed Complaints: the number of confirmed complaints closed against the company for the line of insurance and year indicated. A complaint is confirmed if the department receives information indicating that a company committed any violation of an applicable state insurance law or regulation, a federal requirement the department has authority to enforce or the term or condition of an insurance policy or certificate. A complaint is also confirmed if the complaint and company's response, considered together, suggest that the company was in error or that the complainant had a valid reason for the complaint.

Complaint Ratios: the ratio, expressed as a percentage, is the number of closed confirmed complaints divided by the number of policies the company had in force for the line of insurance and year indicated.

Complaint Index: indicates how a company's ratio of the number of complaints to the number of policyholders compares to the average for all insurers. The index is calculated by dividing the company's percentage of complaints for a specific line of insurance by the company's percentage of the policies in force for the same line of insurance. The average index is 1.00. A number less than 1 indicates fewer complaints than average; a number greater than 1 indicates more complaints than average. For the most recent completed year, a given insurer's index may change over time, as policy count data is received by TDI. This will affect each insurer's percentage of the total.

Complaints against an insurance company are not part of the complaint tally above if the insurance company served only as a Third Party Administrator (TPA), a company hired simply to administer the paperwork of a health plan. Instead, they are included in the complaint record of the insurance company or HMO that hired the TPA. If a bonafide self-insured benefit plan hired the TPA, no complaint numbers are recorded as a part of the company/TPA's profile. Neither are profiles available for self-insured plans, as such plans are regulated under federal law.


Company History:

Return to top.

Date Event
05-09-2012 Line Approved: Credit
Line Withdrawn: Pre-Paid Legal Services
12-27-2006 EFFECTIVE 12/31/2006 ACE AMERICAN INSURANCE COMPANY OF TEXAS (03960) IRVING, TEXAS MERGED INTO COMPANY.
12-20-2005 EFFECTIVE 12/31/2005 ACE INSURANCE COMPANY OF TEXAS (42157) IRVING, TEXAS MERGED INTO COMPANY.
06-26-2001 ADDED PREPAID LEGAL SERVICES INSURANCE.
11-01-1999 FORMERLY: CIGNA INSURANCE COMPANY
02-12-1997 REDOMESTICATED FROM WOODLAND HILLS, CALIFORNIA TO PHILADELPHIA, PENNSYLVANIA BY WAY OF CHARTER AMENDMENT
07-25-1994 MOVED HOME OFFICE FROM LOS ANGELES, CALIFORNIA TO WOODLAND HILLS, CALIFORNIA.
03-29-1994 PENALTY OF $12,500 PAID BY COMPANY AND 8 OTHER COMPANIES FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN ARIZONA.
04-02-1984 FORMERLY: INA UNDERWRITERS INSURANCE COMPANY (04862).
03-31-1978 FORMERLY: ALLIED INSURANCE COMPANY (01300).
10-31-1966 GRANDFATHERED FOR CAPITAL AND SURPLUS REQUIREMENTS


Company Officers:

Return to top.

Title Name
President JOHN J LUPICA
Secretary CARMINE A GIGANTI
Treasurer DREW K SPITZER