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333 Guadalupe St. P.O. Box 149104 Austin, TX 78714-9104

CENTRAL RESERVE LIFE INSURANCE COMPANY

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Table of Contents
General Info | Contact Info | Types of Insurance | Use of Credit | Attorney for Service | Ratings | Financial Info | Premiums | Complaint Ratios | Company History | Company Officers

General Information:

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Type of Entity:  Authorized Company (AUTH)
Status of TX License:  Active
Company Status:  Disciplinary Action (See History)
License Number:  5856
License Type:  Life (LI)
NAIC Number:  61727
TDI Company Number:  5856
FEIN:  340970995
Home City/State:  OH
Origin:  Foreign
Date Incorporated/Organized:  07/03/1963
Date Licensed/Eligible/Registered in Texas:  07/18/1986
Date Cancelled/Ineligible/Inactive:  

Contact Information:

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Mailing Address:  P O Box 26580
 Austin TX 78755-0580
Office Number:  
Toll Free Number:  (866)459-4272
Fax Number:  

Physical Address:  11200 Lakeline Blvd Suite 100
 Austin TX 78717-5964
Office Number:  
Toll Free Number:  
Fax Number:  


Types of Insurance Licensed to Write:

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Use of Credit:

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To determine if a company uses credit information for private passenger automobile or homeowners insurance.


Attorney for Service:

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Rating By Financial Organization:

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The following organizations rate insurance companies on their financial strength and stability. Some of these companies charge for their services.



Financial Information:

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As of: Dec. 31, 2011 Dec. 31, 2012 Dec. 31, 2013
Total Assets   $29,806,463     $30,087,316     $22,995,288  
Total Liabilities   $9,184,198     $2,638,857     $2,054,541  
Asset to Liability Ratio   3.2     11.4     11.1  
Capital   $2,500,000     $2,500,000     $2,500,000  
Net Surplus   $18,122,265     $24,948,459     $18,440,747  
Total Life Ins   $53,456,000     $51,143,000     $45,709,000  


Premiums:

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As of: Dec. 31, 2011 Dec. 31, 2012 Dec. 31, 2013
Life and Annuities   $50,753     $47,313     $43,390  
Accident and Health   $1,441,184     $1,207,708     $1,083,325  
Property and Casualty   N/A     N/A     N/A  
Total Texas Premium   $1,491,937     $1,255,021     $1,126,715  
National Premium   $14,384,918     $12,301,140     $10,143,891  


Complaint Information:

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When considering the company's complaint index and ratio, be sure to review the company history information displayed below for recent acquisitions, mergers, or other events that may affect the figures displayed for this company.


  Dec 31, 2012 Dec 31, 2013 Apr 18, 2014
Confirmed Complaints:      
Life and Annuity 0 0 0
Accident and Health 0 0 0
Homeowner 0 0 0
Automobile 0 0 0
Workers' Compensation 0 0 0
Complaint Ratio/Index Ratio Index Ratio Index  
Life and Annuities .0000 .0000 .0000 .0000 N/A
Accident and Health .0000 .0000 .0000 .0000 N/A
Homeowner N/A N/A N/A N/A N/A
Automobile N/A N/A N/A N/A N/A
Workers' Compensation N/A N/A N/A N/A N/A

Confirmed Complaints: the number of confirmed complaints closed against the company for the line of insurance and year indicated. A complaint is confirmed if the department receives information indicating that a company committed any violation of an applicable state insurance law or regulation, a federal requirement the department has authority to enforce or the term or condition of an insurance policy or certificate. A complaint is also confirmed if the complaint and company's response, considered together, suggest that the company was in error or that the complainant had a valid reason for the complaint.

Complaint Ratios: the ratio, expressed as a percentage, is the number of closed confirmed complaints divided by the number of policies the company had in force for the line of insurance and year indicated.

Complaint Index: indicates how a company's ratio of the number of complaints to the number of policyholders compares to the average for all insurers. The index is calculated by dividing the company's percentage of complaints for a specific line of insurance by the company's percentage of the policies in force for the same line of insurance. The average index is 1.00. A number less than 1 indicates fewer complaints than average; a number greater than 1 indicates more complaints than average. For the most recent completed year, a given insurer's index may change over time, as policy count data is received by TDI. This will affect each insurer's percentage of the total.

Complaints against an insurance company are not part of the complaint tally above if the insurance company served only as a Third Party Administrator (TPA), a company hired simply to administer the paperwork of a health plan. Instead, they are included in the complaint record of the insurance company or HMO that hired the TPA. If a bonafide self-insured benefit plan hired the TPA, no complaint numbers are recorded as a part of the company/TPA's profile. Neither are profiles available for self-insured plans, as such plans are regulated under federal law.


Company History:

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Date Event
02-13-2009 PENALTY OF $3,000 FOR FAILURE TO TIMELY FILE ITS PRIMARY SMALL EMPLOYER NEW BUSINESS REPORT IN VIRGINIA.
11-05-2008 MOVED HOME OFFICE FROM STRONGSVILLE, OHIO TO CINCINNATI, OHIO.
08-31-2006 CERTIFICATE OF AUTHORITY EXPIRED BY OPERATION OF LAW IN FLORIDA. THE COMPANY SHALL CONTINUE TO ADMINISTER AND SERVICE ALL EXISTING INSURANCE POLICIES ISSUED IN FLORIDA IN ACCORDANCE WITH POLICY PROVISIONS.
03-21-2005 PENALTY OF $56,614 FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN MISSOURI.
09-09-2003 PENALTY OF $25,000 FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN PENNSYLVANIA.
03-25-2002 APPROVED TO WITHDRAW FROM WRITING GROUP MAJOR MEDICAL INSURANCE IN TEXAS. COMPANY MAY NOT RE-ENTER MARKET FOR THIS LINE WITHOUT PRIOR APPROVAL UNTIL 03/25/2007.
08-17-1994 PENALTY OF $15,000 FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN ARIZONA.
03-04-1994 CERTIFICATE OF AUTHORITY SUSPENDED IN FLORIDA.
02-25-1993 PENALTY OF $25,000 FOR ISSUING, SELLING OR DISPOSING OF POLICIES PRIOR TO APPROVAL BY THE COMMISSIONER IN PENNSYLVANIA.
01-14-1992 PENALTY OF $27,000 FOR ACCEPTING APPLICATIONS FROM AN AGENT WHO HELD NO INSURANCE AGENT'S LICENSE IN KENTUCKY.
09-17-1991 PENALTY OF $5,000 FOR FAILURE TO CERTIFY AGENT WITHIN 15 WORKING DAYS OF APPOINTMENT IN KANSAS.
04-09-1991 FORMERLY: CENTRAL RESERVE LIFE OF NORTH AMERICA INSURANCE COMPANY MOVED HOME OFFICE FROM BEREA, OHIO TO STRONGSVILLE, OHIO.


Company Officers:

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Title Name
President BRADLEY A WOLFRAM
Secretary BRENDA W HARDISON
Treasurer BYRON K BUESCHER