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333 Guadalupe St. P.O. Box 149104 Austin, TX 78714-9104

PHOENIX LIFE INSURANCE COMPANY

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Table of Contents
General Info | Contact Info | Types of Insurance | Use of Credit | Attorney for Service | Ratings | Financial Info | Premiums | Complaint Ratios | Company History | Company Officers

General Information:

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Type of Entity:  Authorized Company (AUTH)
Status of TX License:  Active
Company Status:  Normal Operations
License Number:  66500
License Type:  Life (LI)
NAIC Number:  67814
TDI Company Number:  66500
FEIN:  060493340
Home City/State:  NY
Origin:  Foreign
Date Incorporated/Organized:  05/01/1851
Date Licensed/Eligible/Registered in Texas:  03/05/1940
Date Cancelled/Ineligible/Inactive:  

Contact Information:

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Mailing Address:  P O Box 5056
 Hartford CT 06102-5056
Office Number:  (860)403-5000
Toll Free Number:  (800)814-3692
Fax Number:  (860)403-5344

Physical Address:  1 American Row
 Hartford CT 06103-2899
Office Number:  
Toll Free Number:  
Fax Number:  


Types of Insurance Licensed to Write:

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Use of Credit:

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To determine if a company uses credit information for private passenger automobile or homeowners insurance.


Attorney for Service:

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Rating By Financial Organization:

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The following organizations rate insurance companies on their financial strength and stability. Some of these companies charge for their services.



Financial Information:

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As of: Dec. 31, 2011 Dec. 31, 2012 Dec. 31, 2013
Total Assets   $14,057,809,472     $13,837,170,968     $13,564,167,981  
Total Liabilities   $13,329,022,010     $13,043,549,208     $12,967,122,941  
Asset to Liability Ratio   1.0     1.0     1.0  
Capital   $10,000,000     $10,000,000     $10,000,000  
Net Surplus   $718,787,462     $783,621,760     $587,045,040  
Total Life Ins   $52,183,098,000     $46,965,537,000     $42,980,592,000  


Premiums:

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As of: Dec. 31, 2011 Dec. 31, 2012 Dec. 31, 2013
Life and Annuities   $19,666,774     $17,168,282     $17,422,841  
Accident and Health   $67,462     $57,958     $42,656  
Property and Casualty   N/A     N/A     N/A  
Total Texas Premium   $19,734,236     $17,226,240     $17,465,497  
National Premium   $641,870,851     $576,936,707     $518,634,934  


Complaint Information:

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When considering the company's complaint index and ratio, be sure to review the company history information displayed below for recent acquisitions, mergers, or other events that may affect the figures displayed for this company.


  Dec 31, 2012 Dec 31, 2013 Jul 11, 2014
Confirmed Complaints:      
Life and Annuity 1 0 0
Accident and Health 0 0 0
Homeowner 0 0 0
Automobile 0 0 0
Workers' Compensation 0 0 0
Complaint Ratio/Index Ratio Index Ratio Index  
Life and Annuities 2.1739 4270.7328 .0000 .0000 N/A
Accident and Health N/A N/A N/A N/A N/A
Homeowner N/A N/A N/A N/A N/A
Automobile N/A N/A N/A N/A N/A
Workers' Compensation N/A N/A N/A N/A N/A

Confirmed Complaints: the number of confirmed complaints closed against the company for the line of insurance and year indicated. A complaint is confirmed if the department receives information indicating that a company committed any violation of an applicable state insurance law or regulation, a federal requirement the department has authority to enforce or the term or condition of an insurance policy or certificate. A complaint is also confirmed if the complaint and company's response, considered together, suggest that the company was in error or that the complainant had a valid reason for the complaint.

Complaint Ratios: the ratio, expressed as a percentage, is the number of closed confirmed complaints divided by the number of policies the company had in force for the line of insurance and year indicated.

Complaint Index: indicates how a company's ratio of the number of complaints to the number of policyholders compares to the average for all insurers. The index is calculated by dividing the company's percentage of complaints for a specific line of insurance by the company's percentage of the policies in force for the same line of insurance. The average index is 1.00. A number less than 1 indicates fewer complaints than average; a number greater than 1 indicates more complaints than average. For the most recent completed year, a given insurer's index may change over time, as policy count data is received by TDI. This will affect each insurer's percentage of the total.

Complaints against an insurance company are not part of the complaint tally above if the insurance company served only as a Third Party Administrator (TPA), a company hired simply to administer the paperwork of a health plan. Instead, they are included in the complaint record of the insurance company or HMO that hired the TPA. If a bonafide self-insured benefit plan hired the TPA, no complaint numbers are recorded as a part of the company/TPA's profile. Neither are profiles available for self-insured plans, as such plans are regulated under federal law.


Company History:

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Date Event
05-05-2009 PENALTY OF $100 FOR LATE FILING OF THE SUPPLEMENTAL COMPENSATION EXHIBIT IN NEBRASKA.
10-09-2008 PENALTY OF $1,322 FOR LATE FILING OF COMPANY'S VALUATION OF SECURITIES FILING IN CALIFORNIA. PENALTY OF $2,766 FOR LATE FILING OF COMPANY'S CERTIFICATE OF AUTHORITY AFFIDAVIT IN CALIFORNIA.
07-24-2008 PENALTY OF $600 FOR FAILURE TO TIMELY FILE 2007 ANNUAL COMPANIES FINANCIAL REGULATION FEE IN ARKANSAS.
09-26-2007 PENALTY OF $10,500 FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN CONNECTICUT.
06-27-2005 PENALTY OF $25,000 FOR VIOLATIONS FOUND DURING AN EXAMINATION IN NEW YORK.
05-10-2002 PENALTY OF $51,000 FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN CONNECTICUT.
08-30-2001 FORMERLY: PHOENIX HOME LIFE MUTUAL INSURANCE COMPANY MOVED HOME OFFICE FROM NORTH GREENBUSH, NEW YORK TO EAST GREENBUSH, NEW YORK.
CONVERTED FROM A MUTUAL LIFE INSURANCE COMPANY TO A STOCK LIFE INSURANCE COMPANY.
02-01-1999 PENALTY OF $25,000 FOR VIOLATIONS FOUND DURING AN EXAMINATION IN NEW YORK.
12-01-1997 EFFECTIVE 12/31/1997 WILL PARTIALLY REINSURE CONFEDERATION LIFE INSURANCE COMPANY (19550) TORONTO, ONTARIO, CANADA
08-29-1997 MOVED HOME OFFICE FROM EAST GREENBUSH, NEW YORK TO NORTH GREENBUSH, NEW YORK.
04-18-1995 PENALTY OF $100,000 FOR VIOLATIONS FOUND DURING A STATUTORY REPORT IN NEW YORK.
01-01-1994 EFFECTIVE 01/01/1994 PARTIALLY REINSURED HOME LIFE FINANCIAL ASSURANCE CORPORATION (63800) MAITLAND, FLORIDA
09-16-1992 FORMERLY: PHOENIX MUTUAL LIFE INSURANCE COMPANY HARTFORD, CONNECTICUT REDOMESTICATED BY WAY OF CHARTER AMENDMENT HOME LIFE INSURANCE COMPANY (40350) NEW YORK, NEW YORK MERGED INTO COMPANY
05-30-1990 AUTHORIZED TO OPERATE AS A THIRD PARTY ADMINISTRATOR.
03-05-1940 GRANDFATHERED FOR CAPITAL AND SURPLUS REQUIREMENTS


Company Officers:

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Title Name
President JAMES D WEHR
Secretary JOHN T MULRAIN
Treasurer BONNIE J MALLEY