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333 Guadalupe St. P.O. Box 149104 Austin, TX 78714-9104

PIONEER AMERICAN INSURANCE COMPANY

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Table of Contents
General Info | Contact Info | Types of Insurance | Use of Credit | Attorney for Service | Ratings | Financial Info | Premiums | Complaint Ratios | Company History | Company Officers

General Information:

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Type of Entity:  Authorized Company (AUTH)
Status of TX License:  Active
Company Status:  Normal Operations
License Number:  66800
License Type:  Life (LI)
NAIC Number:  67873
TDI Company Number:  66800
FEIN:  750914374
Home City/State:  TX
Origin:  Domestic
Date Incorporated/Organized:  04/23/1946
Date Licensed/Eligible/Registered in Texas:  06/06/1946
Date Cancelled/Ineligible/Inactive:  

Contact Information:

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Mailing Address:  P O Box 240
 Waco TX 76703-0240
Office Number:  (254)297-2776
Toll Free Number:  (800)736-7311
Fax Number:  (254)297-2784

Physical Address:  425 Austin Avenue
 Waco TX 76701
Office Number:  
Toll Free Number:  
Fax Number:  


Types of Insurance Licensed to Write:

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Use of Credit:

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To determine if a company uses credit information for private passenger automobile or homeowners insurance.


Attorney for Service:

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Please refer to Chapter 804 of the Texas Insurance Code (former Texas Insurance Code art. 1.36) for service of process procedures.



Rating By Financial Organization:

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The following organizations rate insurance companies on their financial strength and stability. Some of these companies charge for their services.



Financial Information:

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As of: Dec. 31, 2011 Dec. 31, 2012 Dec. 31, 2013
Total Assets   $58,299,884     $34,812,774     $53,756,901  
Total Liabilities   $53,147,214     $30,025,991     $34,776,900  
Asset to Liability Ratio   1.1     1.1     1.5  
Capital   $2,500,000     $2,500,000     $2,500,000  
Net Surplus   $2,652,670     $2,286,783     $16,480,001  
Total Life Ins   $797,537,000     $907,551,000     $949,311,000  


Premiums:

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As of: Dec. 31, 2011 Dec. 31, 2012 Dec. 31, 2013
Life and Annuities   $1,011,691     $1,255,903     $1,572,872  
Accident and Health   $0     $0     $0  
Property and Casualty   N/A     N/A     N/A  
Total Texas Premium   $1,011,691     $1,255,903     $1,572,872  
National Premium   $12,423,485     $16,670,821     $19,553,896  


Complaint Information:

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When considering the company's complaint index and ratio, be sure to review the company history information displayed below for recent acquisitions, mergers, or other events that may affect the figures displayed for this company.


  Dec 31, 2012 Dec 31, 2013 Apr 18, 2014
Confirmed Complaints:      
Life and Annuity 0 0 0
Accident and Health 0 0 0
Homeowner 0 0 0
Automobile 0 0 0
Workers' Compensation 0 0 0
Complaint Ratio/Index Ratio Index Ratio Index  
Life and Annuities .0000 .0000 .0000 .0000 N/A
Accident and Health N/A N/A N/A N/A N/A
Homeowner N/A N/A N/A N/A N/A
Automobile N/A N/A N/A N/A N/A
Workers' Compensation N/A N/A N/A N/A N/A

Confirmed Complaints: the number of confirmed complaints closed against the company for the line of insurance and year indicated. A complaint is confirmed if the department receives information indicating that a company committed any violation of an applicable state insurance law or regulation, a federal requirement the department has authority to enforce or the term or condition of an insurance policy or certificate. A complaint is also confirmed if the complaint and company's response, considered together, suggest that the company was in error or that the complainant had a valid reason for the complaint.

Complaint Ratios: the ratio, expressed as a percentage, is the number of closed confirmed complaints divided by the number of policies the company had in force for the line of insurance and year indicated.

Complaint Index: indicates how a company's ratio of the number of complaints to the number of policyholders compares to the average for all insurers. The index is calculated by dividing the company's percentage of complaints for a specific line of insurance by the company's percentage of the policies in force for the same line of insurance. The average index is 1.00. A number less than 1 indicates fewer complaints than average; a number greater than 1 indicates more complaints than average. For the most recent completed year, a given insurer's index may change over time, as policy count data is received by TDI. This will affect each insurer's percentage of the total.

Complaints against an insurance company are not part of the complaint tally above if the insurance company served only as a Third Party Administrator (TPA), a company hired simply to administer the paperwork of a health plan. Instead, they are included in the complaint record of the insurance company or HMO that hired the TPA. If a bonafide self-insured benefit plan hired the TPA, no complaint numbers are recorded as a part of the company/TPA's profile. Neither are profiles available for self-insured plans, as such plans are regulated under federal law.


Company History:

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Date Event
03-28-2014 FA-Hours: 28.5
12-09-2013 FA-Hours: 42.5
FA-Hours: 17
FA-Hours: 10.5
01-24-2013 EFFECTIVE 12/24/2012 CERTAIN ANNUITY POLICIES PARTIALLY REINSURED BY EQUITRUST LIFE INSURANCE COMPANY (20885) WEST DES MOINES, IOWA.
07-13-2010 APPROVED ACQUISITION OF COMPANY, PIONEER SECURITY LIFE INSURANCE COMPANY (66920), OCCIDENTAL LIFE INSURANCE COMPANY OF NORTH CAROLINA (62600) AND AMERICAN-AMICABLE LIFE INSURANCE COMPANY OF TEXAS (93813) BY IA AMERICAN LIFE INSURANCE COMPANY (93693) ATLANTA, GEORGIA.
02-03-2000 COMPANY, PIONEER SECURITY LIFE INSURANCE COMPANY, OCCIDENTAL LIFE INSURANCE COMPANY OF NORTH CAROLINA AND AMERICAN-AMICABLE LIFE INSURANCE COMPANY OF TEXAS ACQUIRED BY THOMA CRESSEY FUND VI, L.P., TC PARTNERS VI, L.P., THOMA CRESSEY EQUITY PARTNERS, INC. AND PIONEER-OCCIDENTAL HOLDINGS COMPANY.
08-30-1994 ACQUIRED BY AMERICAN-AMICABLE HOLDINGS CORPORATION, DELAWARE.
03-18-1981 MOVED HOME OFFICE FROM FORT WORTH, TEXAS TO WACO, TEXAS.
01-18-1980 P.A. LIFE INSURANCE COMPANY (93472) WACO, TEXAS MERGED INTO COMPANY.
01-16-1975 REINSURED COMMERCIAL STANDARD LIFE INSURANCE COMPANY (18800) FORT WORTH, TEXAS
02-26-1955 MOVED HOME OFFICE FROM HOUSTON, TEXAS TO FORT WORTH, TEXAS.
05-01-1946 REINSURED PIONEER AMERICAN LIFE INSURANCE COMPANY (03123) HOUSTON, TEXAS
04-23-1946 GRANDFATHERED FOR CAPITAL AND SURPLUS REQUIREMENTS


Company Officers:

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Title Name
President SHELBY L PEAVY
Secretary JOE W DUNLAP
Treasurer DARLA A SCHAFFER
Director DOUGLAS C OKSENDAHL
Director RANDALL P MIRE
Director CARL D THOMA
Director MARILYN R FROELICH
Director SHELBY L PEAVY
Director JAMES K LANYON
Director LEE M MITCHELL
Director JOHN H MASSEY