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333 Guadalupe St. P.O. Box 149104 Austin, TX 78714-9104

SYMETRA LIFE INSURANCE COMPANY

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Table of Contents
General Info | Contact Info | Types of Insurance | Use of Credit | Attorney for Service | Ratings | Financial Info | Premiums | Complaint Ratios | Company History | Company Officers

General Information:

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Type of Entity:  Authorized Company (AUTH)
Status of TX License:  Active
Company Status:  Normal Operations
License Number:  71970
License Type:  Life (LI)
NAIC Number:  68608
TDI Company Number:  71970
FEIN:  910742147
Home City/State:  IA
Origin:  Foreign
Date Incorporated/Organized:  07/31/1957
Date Licensed/Eligible/Registered in Texas:  07/31/1957
Date Cancelled/Ineligible/Inactive:  

Contact Information:

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Mailing Address:  P O Box 34690
 Seattle WA 98124-1690
Office Number:  (425)256-8557
Toll Free Number:  (800)796-3872
Fax Number:  (425)256-5818


Types of Insurance Licensed to Write:

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Use of Credit:

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To determine if a company uses credit information for private passenger automobile or homeowners insurance.


Attorney for Service:

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Rating By Financial Organization:

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The following organizations rate insurance companies on their financial strength and stability. Some of these companies charge for their services.



Financial Information:

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As of: Dec. 31, 2012 Dec. 31, 2013 Dec. 31, 2014
Total Assets   $25,467,845,135     $27,220,041,375     $29,151,723,813  
Total Liabilities   $23,555,225,822     $25,350,321,723     $27,073,388,512  
Asset to Liability Ratio   1.0     1.0     1.0  
Capital   $5,000,000     $5,000,000     $5,000,000  
Net Surplus   $1,907,619,313     $1,864,719,652     $2,073,335,301  
Total Life Ins   $55,846,611,000     $60,464,293,000     $66,668,613,000  


Premiums:

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As of: Dec. 31, 2012 Dec. 31, 2013 Dec. 31, 2014
Life and Annuities   $85,531,097     $116,112,299     $156,199,687  
Accident and Health   $44,169,347     $47,497,835     $47,846,121  
Property and Casualty   N/A     N/A     N/A  
Total Texas Premium   $129,700,444     $163,610,134     $204,045,808  
National Premium   $2,009,659,208     $3,068,711,905     $3,480,187,873  


Complaint Information:

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When considering the company's complaint index and ratio, be sure to review the company history information displayed below for recent acquisitions, mergers, or other events that may affect the figures displayed for this company.


  Dec 31, 2013 Dec 31, 2014 May 22, 2015
Confirmed Complaints:      
Life and Annuity 0 1 0
Accident and Health 0 0 0
Homeowner 0 0 0
Automobile 0 0 0
Workers' Compensation 0 0 0
Complaint Ratio/Index Ratio Index Ratio Index  
Life and Annuities .0000 .0000 .0024 6.8068 N/A
Accident and Health .0000 .0000 .0000 .0000 N/A
Homeowner N/A N/A N/A N/A N/A
Automobile N/A N/A N/A N/A N/A
Workers' Compensation N/A N/A N/A N/A N/A

Confirmed Complaints: the number of confirmed complaints closed against the company for the line of insurance and year indicated. A complaint is confirmed if the department receives information indicating that a company committed any violation of an applicable state insurance law or regulation, a federal requirement the department has authority to enforce or the term or condition of an insurance policy or certificate. A complaint is also confirmed if the complaint and company's response, considered together, suggest that the company was in error or that the complainant had a valid reason for the complaint.

Complaint Ratios: the ratio, expressed as a percentage, is the number of closed confirmed complaints divided by the number of policies the company had in force for the line of insurance and year indicated.

Complaint Index: indicates how a company's ratio of the number of complaints to the number of policyholders compares to the average for all insurers. The index is calculated by dividing the company's percentage of complaints for a specific line of insurance by the company's percentage of the policies in force for the same line of insurance. The average index is 1.00. A number less than 1 indicates fewer complaints than average; a number greater than 1 indicates more complaints than average. For the most recent completed year, a given insurer's index may change over time, as policy count data is received by TDI. This will affect each insurer's percentage of the total.

Complaints against an insurance company are not part of the complaint tally above if the insurance company served only as a Third Party Administrator (TPA), a company hired simply to administer the paperwork of a health plan. Instead, they are included in the complaint record of the insurance company or HMO that hired the TPA. If a bonafide self-insured benefit plan hired the TPA, no complaint numbers are recorded as a part of the company/TPA's profile. Neither are profiles available for self-insured plans, as such plans are regulated under federal law.


Company History:

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Date Event
12-11-2014 Redomesticated to Iowa
05-05-2008 PENALTY OF $1,000 FOR LATE FILING OF THE 2006 ANNUAL STATEMENT ACTUARIAL OPINION SUPPLEMENTS SIGNATURE PAGES IN WASHINGTON.
04-15-2008 PENALTY OF $600 FOR THE LATE FILING OF THE ANNUAL STATEMENT IN DELAWARE.
08-23-2006 PENALTY OF $90,000 FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN PENNSYLVANIA.
03-31-2006 PENALTY OF $5,900 FOR FAILURE TO TIMELY FILE A SUPPLEMENTAL COMPENSATION EXHIBIT IN WASHINGTON. PENALTY OF $50,000 (WITH $25,000 SUSPENDED) PAID BY COMPANY, SYMETRA NATIONAL LIFE INSURANCE COMPANY AND AMERICAN STATES LIFE INSURANCE COMPANY FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN WASHINGTON.
01-06-2006 EFFECTIVE 10/01/2005 AMERICAN STATES LIFE INSURANCE COMPANY (05040) INDIANAPOLIS, INDIANA MERGED INTO COMPANY.
10-14-2005 MOVED HOME OFFICE FROM REDMOND, WASHINGTON TO BELLEVUE, WASHINGTON.
09-01-2004 FORMERLY: SAFECO LIFE INSURANCE COMPANY
06-26-2002 REINSURED CERTAIN MEDICARE SUPPLEMENT INSURANCE POLICIES OF LIFE INSURANCE COMPANY OF GEORGIA (06035) ATLANTA, GEORGIA
11-12-2001 EFFECTIVE 09/04/2001 REINSURED CERTAIN GROUP DISABILITY CONTRACTS AND CERTAIN CLAIMS OF SOUTHLAND LIFE INSURANCE COMPANY (76900) PLANO, TEXAS
10-18-2000 EFFECTIVE 12/31/1999 EMPIRE LIFE INSURANCE COMPANY, REDMOND, WASHINGTON (93549) MERGED INTO COMPANY
06-15-2000 EFFECTIVE 06/08/2000 REINSURED GROUP LONG TERM DISABILITY INSURANCE OF PAN-AMERICAN LIFE INSURANCE COMPANY (64650) NEW ORLEANS, LOUISIANA
12-21-1990 MOVED HOME OFFICE FROM SEATTLE, WASHINGTON TO REDMOND, WASHINGTON.
10-15-1964 FORMERLY: LIFECO INSURANCE COMPANY OF AMERICA (02249).
08-14-1959 FORMERLY: GENERAL LIFE INSURANCE COMPANY OF AMERICA (01482).
07-31-1957 Licensed in/Redomesticated to Washington
GRANDFATHERED FOR CAPITAL AND SURPLUS REQUIREMENTS


Company Officers:

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For names of the company’s current officers, please contact the company at the phone number listed in the Contact Information above or on their website.