|Type of Entity:||Reciprocal (RE)|
|Status of TX License:||Active|
|Company Status:||Normal Operations|
|TDI Company Number:||86800|
|Date Licensed/Eligible/Registered in Texas:||06/19/1922|
9800 Fredericksburg Road
San Antonio TX 78288
|Toll Free Number:||(800)531-8222|
To determine if a company uses credit information for private passenger automobile or homeowners insurance.
The following organizations rate insurance companies on their financial strength and stability. Some of these companies charge for their services.
|As of:||Dec. 31, 2015||Dec. 31, 2016||Dec. 31, 2017|
|Asset to Liability Ratio||3.98||4.00||N/A|
|Total Life Ins||N/A||N/A||N/A|
|As of:||Dec. 31, 2015||Dec. 31, 2016||Dec. 31, 2017|
|Life and Annuities||N/A||N/A||N/A|
|Accident and Health||$0||$0||N/A|
|Property and Casualty||$861,464,529||$915,192,406||N/A|
|Total Texas Premium||$861,464,529||$915,192,406||N/A|
When considering the company's complaint index and ratio, be sure to review the company history information displayed below for recent acquisitions, mergers, or other events that may affect the figures displayed for this company.
|Dec 31, 2016||Dec 31, 2017||Mar 16, 2018|
|Life and Annuity||0||0||0|
|Accident and Health||0||0||0|
|Life and Annuities||N/A||N/A||N/A||N/A||N/A|
|Accident and Health||N/A||N/A||N/A||N/A||N/A|
Confirmed Complaints: the number of confirmed complaints closed against the company for the line of insurance and year indicated. A complaint is confirmed if the department receives information indicating that a company committed any violation of an applicable state insurance law or regulation, a federal requirement the department has authority to enforce or the term or condition of an insurance policy or certificate. A complaint is also confirmed if the complaint and company's response, considered together, suggest that the company was in error or that the complainant had a valid reason for the complaint.
Complaint Ratios: the ratio, expressed as a percentage, is the number of closed confirmed complaints divided by the number of policies the company had in force for the line of insurance and year indicated.
Complaint Index: indicates how a company's ratio of the number of complaints to the number of policyholders compares to the average for all insurers. The index is calculated by dividing the company's percentage of complaints for a specific line of insurance by the company's percentage of the policies in force for the same line of insurance. The average index is 1.00. A number less than 1 indicates fewer complaints than average; a number greater than 1 indicates more complaints than average. For the most recent completed year, a given insurer's index may change over time, as policy count data is received by TDI. This will affect each insurer's percentage of the total.
Complaints against an insurance company are not part of the complaint tally above if the insurance company served only as a Third Party Administrator (TPA), a company hired simply to administer the paperwork of a health plan. Instead, they are included in the complaint record of the insurance company or HMO that hired the TPA. If a bonafide self-insured benefit plan hired the TPA, no complaint numbers are recorded as a part of the company/TPA's profile. Neither are profiles available for self-insured plans, as such plans are regulated under federal law.
|05-14-2015||PENALTY OF $95,500 FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN CONNECTICUT.|
|04-09-2010||PENALTY OF $550 FOR FAILURE TO PROVIDE A COMPLETE AND TIMELY RESPONSE IN COLORADO.|
|10-13-2009||PENALTY OF $550 FOR FAILURE TO PROVIDE A COMPLETE AND TIMELY RESPONSE IN COLORADO.|
|09-29-2009||PENALTY OF $500 FOR FAILING TO PROVIDE A TIMELY RESPONSE IN INDIANA.|
|08-11-2009||PENALTY OF $575 FOR FAILURE TO PROVIDE A COMPLETE AND TIMELY RESPONSE IN COLORADO.|
|07-01-2009||PENALTY OF $500 FOR FAILURE TO PROMPTLY PROVIDE A WRITTEN RESPONSE IN WISCONSIN.|
|02-25-2009||PENALTY OF $10,000 FOR VIOLATIONS FOUND DURING AN INVESTIGATION IN VERMONT.|
|11-05-2008||PENALTY OF $5,000 PAID BY COMPANY, USAA CASUALTY INSURANCE COMPANY, USAA GENERAL INDEMNITY COMPANY, AND GARRISON PROPERTY AND CASUALTY INSURANCE COMPANY FOR VIOLATIONS FOUND DURING AN INVESTIGATION IN MARYLAND.|
|10-08-2008||PENALTY OF $500 FOR FAILURE TO PROVIDE COMPLETE AND TIMELY RESPONSE IN COLORADO.|
|05-28-2008||PENALTY OF $10,000 PAID BY COMPANY, USAA CASUALTY INSURANCE COMPANY, USAA GENERAL INDEMNITY COMPANY AND GARRISON PROPERTY AND CASUALTY INSURANCE COMPANY FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN ILLINOIS.|
|04-02-2008||CHANGED ATTORNEY-IN-FACT NAME FROM USAA RECIPROCAL ATTORNEY-IN-FACT, INC. TO USAA RECIPROCAL ATTORNEY-IN-FACT, INC.|
CHANGED ATTORNEY-IN-FACT FROM ROBERT G. DAVIS TO USAA RECIPROCAL ATTORNEY IN FACT, INC.
APPROVED ACQUISITION BY USAA RECIPROCAL ATTORNEY IN FACT, INC.
|02-08-2007||PENALTY OF $6,000 FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN MISSOURI.|
|06-27-2003||PENALTY OF $21,800 FOR USE OF MEDICAL REVIEWERS (THROUGH A THIRD-PARTY ADMINISTRATOR) WHO WERE NOT LICENSED DOCTORS OF OSTEOPATHY TO REVIEW BILLINGS FROM TREATING DOCTORS IN OSTEOPATHY IN WASHINGTON.|
|04-08-2003||PENALTY OF $5,000 FOR VIOLATIONS FOUND DURING AN INVESTIGATION OF THE COMPANY'S INSURANCE-RELATED ACTIVITIES IN SOUTH DAKOTA.|
|08-13-2002||PENALTY OF $30,000 PAID BY COMPANY, USAA CASUALTY INSURANCE COMPANY AND USAA GENERAL INDEMNITY COMPANY FOR AGENT LICENSING PRACTICES NOT IN COMPLIANCE WITH CODE IN OHIO.|
|03-27-2002||PENALTY OF $10,000 PAID BY COMPANY, USAA CASUALTY INSURANCE COMPANY AND USAA GENERAL INDEMNITY COMPANY FOR USE OF CERTAIN PROHIBITED UNDERWRITING FACTORS IN HAWAII.|
|11-21-2001||PENALTY OF $5,000 FOR USE OF RATES NOT APPROVED BY THE COMMISSIONER IN KANSAS.|
|08-23-2000||PENALTY OF $13,187.50 PAID BY COMPANY, USAA CASUALTY INSURANCE COMPANY, AND USAA GENERAL INDEMNITY COMPANY FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN MISSOURI.|
|08-09-2000||PENALTY OF $8,500 PAID BY COMPANY AND USAA CASUALTY COMPANY FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN VIRGINIA.|
COMPANY, USAA CASUALTY INSURANCE COMPANY, USAA COUNTY MUTUAL INSURANCE COMPANY, USAA GENERAL INDEMNITY COMPANY AND USAA LIFE INSURANCE COMPANY AQUIRED BY ROBERT G. DAVIS, SAN ANTONIO, TEXAS.
CHANGED ATTORNEY-IN-FACT FROM ROBERT T. HERRES TO ROBERT G. DAVIS.
|10-30-1998||PENALTY OF $15,000 PAID BY COMPANY AND USAA CASUALTY INSURANCE COMPANY FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN MARYLAND.|
|09-13-1995||ACQUIRED AMERISTAR COUNTY MUTUAL INSURANCE COMPANY (94400) BEDFORD, TEXAS.|
|05-30-1995||PENALTY OF $12,000 PAID BY COMPANY AND USAA CASUALTY INSURANCE COMPANY FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN MARYLAND.|
|07-08-1993||PENALTY OF $25,000 PAID BY COMPANY, USAA CASUALTY INSURANCE COMPANY AND USAA GENERAL INDEMNITY COMPANY FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN ARIZONA.|
|07-01-1993||PENALTY OF $6,000 FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN CONNECTICUT.|
|08-31-1992||CHANGED ATTORNEY-IN-FACT FROM ROBERT F. MCDERMOTT TO GENERAL ROBERT T. HERRES. ACQUIRED BY GENERAL ROBERT T. HERRES, SAN ANTONIO, TEXAS.|
|06-24-1991||PENALTY OF $7,500 FOR APPARENT EXCEPTIONS DISCOVERED DURING A MARKET CONDUCT EXAMINATION IN PENNSYLVANIA.|
|06-19-1922||GRANDFATHERED FOR CAPITAL AND SURPLUS REQUIREMENTS|
For names of the company’s current officers, please contact the company at the phone number listed in the Contact Information above or on their website.