|Type of Entity:||Authorized Company (AUTH)|
|Status of TX License:||Active|
|Company Status:||Normal Operations|
|License Type:||Life (LI)|
|TDI Company Number:||90700|
|Date Licensed/Eligible/Registered in Texas:||01/02/1963|
P O Box 419052
Kansas City MO 64141-6052
|Toll Free Number:||(800)733-7879|
2323 Grand Blvd
Kansas City MO 64108-2670
|Toll Free Number:|
To determine if a company uses credit information for private passenger automobile or homeowners insurance.
The following organizations rate insurance companies on their financial strength and stability. Some of these companies charge for their services.
|As of:||Dec. 31, 2011||Dec. 31, 2012||Dec. 31, 2013|
|Asset to Liability Ratio||1.1||1.1||1.0|
|Total Life Ins||$78,139,133,000||$72,434,353,000||$74,337,177,000|
|As of:||Dec. 31, 2011||Dec. 31, 2012||Dec. 31, 2013|
|Life and Annuities||$25,276,279||$23,739,961||$22,686,389|
|Accident and Health||$61,637,552||$57,844,930||$61,262,950|
|Property and Casualty||N/A||N/A||N/A|
|Total Texas Premium||$86,913,831||$81,584,891||$83,949,339|
When considering the company's complaint index and ratio, be sure to review the company history information displayed below for recent acquisitions, mergers, or other events that may affect the figures displayed for this company.
|Dec 31, 2012||Dec 31, 2013||Apr 18, 2014|
|Life and Annuity||0||0||0|
|Accident and Health||2||4||0|
|Life and Annuities||.0000||.0000||N/A||N/A||N/A|
|Accident and Health||.0014||.5710||.0000||.0000||N/A|
Confirmed Complaints: the number of confirmed complaints closed against the company for the line of insurance and year indicated. A complaint is confirmed if the department receives information indicating that a company committed any violation of an applicable state insurance law or regulation, a federal requirement the department has authority to enforce or the term or condition of an insurance policy or certificate. A complaint is also confirmed if the complaint and company's response, considered together, suggest that the company was in error or that the complainant had a valid reason for the complaint.
Complaint Ratios: the ratio, expressed as a percentage, is the number of closed confirmed complaints divided by the number of policies the company had in force for the line of insurance and year indicated.
Complaint Index: indicates how a company's ratio of the number of complaints to the number of policyholders compares to the average for all insurers. The index is calculated by dividing the company's percentage of complaints for a specific line of insurance by the company's percentage of the policies in force for the same line of insurance. The average index is 1.00. A number less than 1 indicates fewer complaints than average; a number greater than 1 indicates more complaints than average. For the most recent completed year, a given insurer's index may change over time, as policy count data is received by TDI. This will affect each insurer's percentage of the total.
Complaints against an insurance company are not part of the complaint tally above if the insurance company served only as a Third Party Administrator (TPA), a company hired simply to administer the paperwork of a health plan. Instead, they are included in the complaint record of the insurance company or HMO that hired the TPA. If a bonafide self-insured benefit plan hired the TPA, no complaint numbers are recorded as a part of the company/TPA's profile. Neither are profiles available for self-insured plans, as such plans are regulated under federal law.
|02-21-2013||UR - Agent for Service: Corporation Service Company dba CSC Lawyers Incorporated Service Company|
|01-08-2013||PENALTY OF $40,000 FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN ARIZONA.|
|12-21-2009||REDOMESTICATED FROM WEST DES MOINES, IOWA TO TOPEKA, KANSAS BY WAY OF CHARTER AMENDMENT.|
|06-25-2008||PENALTY OF $1,500 FOR FAILING TO TIMELY FILE THE SMALL EMPLOYER COVERAGE REPORT IN VIRGINIA.|
|12-31-2007||PENALTY OF $500 FOR FAILURE TO FILE ITS ANNUAL QUALITY OF HEALTH CARE REPORT IN A TIMELY MANNER IN NEVADA.|
|06-08-2007||PENALTY OF $500 FOR FAILURE TO FILE ITS UTILIZATION REVIEW QUARTERLY REPORTING FORM IN A TIMELY MANNER IN RHODE ISLAND.|
|04-20-2006||EFFECTIVE 11/01/2005 UNITED DENTAL CARE INSURANCE COMPANY (04897) PHOENIX, ARIZONA MERGED INTO COMPANY.|
|09-06-2005||FORMERLY: FORTIS BENEFITS INSURANCE COMPANY MOVED HOME OFFICE FROM DES MOINES, IOWA TO WEST DES MOINES, IOWA.|
REDOMESTICATED FROM WOODBURY, MINNESOTA TO DES MOINES, IOWA
BY WAY OF CHARTER AMENDMENT.
Licensed in/Redomesticated to Iowa
|10-02-2002||EFFECTIVE 07/01/2001 PIERCE NATIONAL LIFE INSURANCE COMPANY (66620) LOS ANGELES, CALIFORNIA MERGED INTO COMPANY.|
|03-26-2001||PENALTY OF $5,000 PAID BY COMPANY AND FORTIS INSURANCE COMPANY FOR VIOLATIONS FOUND DURING AN INVESTIGATION IN MINNESOTA.|
|07-26-2000||PENALTY OF $7,500 FOR VIOLATIONS FOUND DURING AN INVESTIGATION IN SOUTH DAKOTA.|
|06-08-2000||PENALTY OF $20,000 FOR UNFAIR CLAIM SETTLEMENT PRACTICES IN OREGON.|
|09-11-1996||PENALTY OF $5,000 FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN CONNECTICUT.|
|08-03-1995||PENALTY OF $63,565.06 FOR VIOLATONS FOUND DURING A MARKET CONDUCT EXAMINATION IN MISSOURI.|
|10-26-1994||PENALTY OF $15,000 FOR UNFAIR TRADE PRACTICES WITH POLICIES IN COLORADO.|
|03-18-1992||FORMERLY: WESTERN LIFE INSURANCE COMPANY|
|09-18-1991||EFFECTIVE 10/01/1991 PARTIALLY REINSURED THE MUTUAL BENEFIT LIFE INSURANCE COMPANY (57200) NEWARK, NEW JERSEY.|
|10-30-1990||AUTHORIZED TO OPERATE AS A THIRD PARTY ADMINISTRATOR.|
|05-18-1983||PUBLIC SERVICE LIFE INSURANCE COMPANY (93511) SIOUX CITY, IOWA MERGED INTO COMPANY|
|10-10-1982||GENERAL FIDELITY LIFE INSURANCE COMPANY (93859) SAN DIEGO, CALIFORNIA PARTIALLY REINSURED SOME OF THE CREDIT LIFE, ACCIDENT AND HEALTH BUSINESS OF COMPANY.|
|01-01-1969||REINSURED CERTAIN LIFE POLICIES OF CAPITAL GENERAL LIFE INSURANCE COMPANY (04716) DALLAS, TEXAS.|
|01-02-1963||GRANDFATHERED FOR CAPITAL AND SURPLUS REQUIREMENTS|
|01-02-1962||WESTERN LIFE INSURANCE COMPANY (04506) HELENA, MONTANA MERGED INTO COMPANY|
|President||JOHN S ROBERTS|
|Secretary||KENNETH D BOWEN|