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333 Guadalupe St. P.O. Box 149104 Austin, TX 78714-9104

TRUSTMARK INSURANCE COMPANY

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Table of Contents
General Info | Contact Info | Types of Insurance | Use of Credit | Attorney for Service | Ratings | Financial Info | Premiums | Complaint Ratios | Company History | Company Officers

General Information:

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Type of Entity:  Authorized Company (AUTH)
Status of TX License:  Active
Company Status:  Normal Operations
License Number:  9360
License Type:  Life (LI)
NAIC Number:  61425
TDI Company Number:  9360
FEIN:  360792925
Home City/State:  IL
Origin:  Foreign
Date Incorporated/Organized:  12/27/1922
Date Licensed/Eligible/Registered in Texas:  01/01/1923
Date Cancelled/Ineligible/Inactive:  

Contact Information:

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Mailing Address:  400 Field Drive
 Lake Forest IL 60045-2581
Office Number:  (847)615-1500
Toll Free Number:  (800)877-9077
Fax Number:  (847)615-3909


Types of Insurance Licensed to Write:

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Use of Credit:

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To determine if a company uses credit information for private passenger automobile or homeowners insurance.


Attorney for Service:

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Rating By Financial Organization:

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The following organizations rate insurance companies on their financial strength and stability. Some of these companies charge for their services.



Financial Information:

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As of: Dec. 31, 2011 Dec. 31, 2012 Dec. 31, 2013
Total Assets   $1,264,777,260     $1,320,021,623     $1,369,779,673  
Total Liabilities   $1,008,421,083     $1,053,503,622     $1,072,008,688  
Asset to Liability Ratio   1.2     1.2     1.2  
Capital   $2,500,000     $2,500,000     $2,500,000  
Net Surplus   $253,856,177     $264,018,001     $295,270,986  
Total Life Ins   $15,498,647,000     $15,807,623,000     $16,342,781,000  


Premiums:

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As of: Dec. 31, 2011 Dec. 31, 2012 Dec. 31, 2013
Life and Annuities   $3,837,151     $3,691,571     $4,596,041  
Accident and Health   $4,075,118     $4,409,439     $4,305,190  
Property and Casualty   N/A     N/A     N/A  
Total Texas Premium   $7,912,269     $8,101,010     $8,901,231  
National Premium   $298,847,357     $312,296,475     $306,445,148  


Complaint Information:

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When considering the company's complaint index and ratio, be sure to review the company history information displayed below for recent acquisitions, mergers, or other events that may affect the figures displayed for this company.


  Dec 31, 2012 Dec 31, 2013 Apr 11, 2014
Confirmed Complaints:      
Life and Annuity 0 0 0
Accident and Health 0 1 0
Homeowner 0 0 0
Automobile 0 0 0
Workers' Compensation 0 0 0
Complaint Ratio/Index Ratio Index Ratio Index  
Life and Annuities .0000 .0000 .0000 .0000 N/A
Accident and Health .0000 .0000 .0503 18.7711 N/A
Homeowner N/A N/A N/A N/A N/A
Automobile N/A N/A N/A N/A N/A
Workers' Compensation N/A N/A N/A N/A N/A

Confirmed Complaints: the number of confirmed complaints closed against the company for the line of insurance and year indicated. A complaint is confirmed if the department receives information indicating that a company committed any violation of an applicable state insurance law or regulation, a federal requirement the department has authority to enforce or the term or condition of an insurance policy or certificate. A complaint is also confirmed if the complaint and company's response, considered together, suggest that the company was in error or that the complainant had a valid reason for the complaint.

Complaint Ratios: the ratio, expressed as a percentage, is the number of closed confirmed complaints divided by the number of policies the company had in force for the line of insurance and year indicated.

Complaint Index: indicates how a company's ratio of the number of complaints to the number of policyholders compares to the average for all insurers. The index is calculated by dividing the company's percentage of complaints for a specific line of insurance by the company's percentage of the policies in force for the same line of insurance. The average index is 1.00. A number less than 1 indicates fewer complaints than average; a number greater than 1 indicates more complaints than average. For the most recent completed year, a given insurer's index may change over time, as policy count data is received by TDI. This will affect each insurer's percentage of the total.

Complaints against an insurance company are not part of the complaint tally above if the insurance company served only as a Third Party Administrator (TPA), a company hired simply to administer the paperwork of a health plan. Instead, they are included in the complaint record of the insurance company or HMO that hired the TPA. If a bonafide self-insured benefit plan hired the TPA, no complaint numbers are recorded as a part of the company/TPA's profile. Neither are profiles available for self-insured plans, as such plans are regulated under federal law.


Company History:

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Date Event
08-10-2009 PENALTY OF $575 FOR FAILURE TO PROVIDE A MARKET ANALYSIS CONTACT IN COLORADO.
05-13-2009 PENALTY OF $900 FOR FAILURE TO TIMELY FILE 2008 ANNUAL STATEMENT IN NEBRASKA.
01-21-2008 PENALTY OF $500 FOR FAILURE TO COMPLY WITH ANNUAL REPORTING REQUIREMENTS IN NEVADA.
11-26-2007 PENALTY OF $4,000 FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN CONNECTICUT.
02-20-2007 PENALTY OF $10,000 FOR VIOLATIONS FOUND DURING AN INVESTIGATION IN FLORIDA.
04-30-2004 EFFECTIVE 05/01/2004 EXISTING GROUP LIFE/HEALTH BUSINESS REINSURED BY TRUSTMARK LIFE INSURANCE COMPANY (25580) LAKE FOREST, ILLINOIS
05-12-2003 PENALTY OF $60,000 FOR PAYING COMPENSATION IN THE FORM OF COMMISSIONS TO UNLICENSED INSURANCE AGENTS OR BROKERS IN MASSACHUSSETTS.
07-24-2002 PENALTY OF $5,000 FOR FAILURE TO MEET STANDARDS FOR PAYMENT OF CLEAN CLAIMS IN KENTUCKY.
06-13-2002 PENALTY OF $7,500 FOR VIOLATIONS FOUND DURING A TARGET MARKET CONDUCT EXAMINATION IN VIRGINIA.
05-29-2002 PENALTY OF $5,000 FOR FAILURE TO PROVIDE DOCUMENTATION TO SUPPORT A REDUCTION IN CLAIM PAYMENT IN MINNESOTA.
05-17-2002 PENALTY OF $5,000 FOR FAILURE TO FILE INFORMATIONAL RATE FILINGS FOR SMALL EMPLOYER GROUP BUSINESS IN NEW JERSEY.
02-26-2002 PENALTY OF $49,900 FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN ARIZONA.
01-25-2002 PENALTY OF $40,000 FOR CONTRACTING WITH AN UNAUTHORIZED ORGANIZATION TO RECRUIT AND TO TRAIN AGENTS IN TEXAS.
12-29-2000 EFFECTIVE 01/01/2001 REINSURED INDIVIDUAL DISABILITY POLICIES OF HARTFORD LIFE INSURANCE COMPANY (93435) HARTFORD, CONNECTICUT AND HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY (38560) HARTFORD, CONNECTICUT
06-22-2000 FORMERLY: TRUSTMARK INSURANCE COMPANY (MUTUAL) CONVERTED FROM A MUTUAL LIFE TO A STOCK LIFE INSURANCE COMPANY.
03-12-1998 PENALTY OF $12,000 FOR FAILURE TO RENEW CERTIFICATE OF AUTHORITY IN MARYLAND.
06-23-1997 PARTIALLY REINSURED WASHINGTON NATIONAL INSURANCE COMPANY (89550) LINCOLNSHIRE, ILLINOIS
05-21-1996 EFFECTIVE 06/01/1996 REINSURED CERTAIN DISABILITY INCOME AND MEDICAL PAYMENT POLICIES OF AMERICAN CASUALTY COMPANY OF READING, PA (01950), CONTINENTAL ASSURANCE COMPANY (20500), CONTINENTAL CASUALTY COMPANY (20550) AND TRANSCONTINENTAL INSURANCE COMPANY (83500)
11-10-1995 PENALTY OF $15,816.50 FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN MISSOURI.
11-07-1995 PENALTY OF $7,100.93 FOR LATE TAX PAYMENTS IN LOUISIANA.
09-15-1995 EFFECTIVE 10/01/1995 PARTIALLY REINSURED A BLOCK OF INDIVIDUAL MEDICAL POLICIES OF AMERICAN UNITED LIFE INSURANCE COMPANY (05350) INDIANAPOLIS, INDIANA
04-25-1995 EFFECTIVE 04/01/1995 PARTIALLY REINSURED CERTAIN LIFE POLICIES OF ALEXANDER HAMILTON LIFE INSURANCE COMPANY OF AMERICAN (93433) FARMINGTON HILLS, MICHIGAN
03-09-1995 EFFECTIVE 05/01/1994 PARTIALLY REINSURED INDIVIDUAL MEDICAL EXPENSE POLICIES OF MUTUAL SERVICE LIFE INSURANCE COMPANY (93699) ARDEN HILLS, MINNESOTA
01-07-1994 FORMERLY: BENEFIT TRUST LIFE INSURANCE COMPANY (A MUTUAL LEGAL RESERVE COMPANY)
01-05-1994 EFFECTIVE 01/01/1994 BANKERS MUTUAL LIFE INSURANCE COMPANY AN ILLINOIS CORPORATION NOT LICENSED IN TEXAS MERGED INTO COMPANY
03-17-1993 EFFECTIVE 01/01/1993 PARTIALLY REINSURED AMERICAN STATES INSURANCE COMPANY (05030) INDIANAPOLIS, INDIANA
11-30-1992 EFFECTIVE 05/01/1992 PARTIALLY REINSURED MUTUAL SERVICE LIFE INSURANCE COMPANY (93699) ARDEN HILLS, MINNESOTA
07-16-1991 EFFECTIVE 04/01/1991 PARTIALLY REINSURED CENTRAL LIFE ASSURANCE COMPANY (14600) DES MOINES, IOWA
02-26-1990 AUTHORIZED TO OPERATE AS A THIRD PARTY ADMINISTRATOR.
10-19-1989 MOVED HOME OFFICE FROM CHICAGO, ILLINOIS TO LAKE FOREST, ILLINOIS.
07-01-1985 REINSURED EMPLOYEES MUTUAL BENEFIT ASSOCIATION OF ST. PAUL (03825)
01-01-1963 FORMERLY: BENEFIT ASSOCIATION OF RAILWAY EMPLOYEES (00397).
01-01-1923 GRANDFATHERED FOR CAPITAL AND SURPLUS REQUIREMENTS


Company Officers:

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Title Name
President JOSEPH L PRAY
Secretary DENNIS L SCHOFF
Treasurer PAUL T SCHUSTER
Executive Director JOSEPH L PRAY
Chief Executive Officer JOSEPH L PRAY
Chief Executive Officer DAVID M MCDONOUGH
Chief Financial Officer PHILIP A GOSS
Director JOSEPH L PRAY