Texas Department of Insurance Logo
333 Guadalupe St. P.O. Box 149104 Austin, TX 78714-9104

TRAVELERS LLOYDS OF TEXAS INSURANCE COMPANY

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Table of Contents
General Info | Contact Info | Types of Insurance | Use of Credit | Attorney for Service | Ratings | Financial Info | Premiums | Complaint Ratios | Company History | Company Officers

General Information:

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Type of Entity:  Authorized Company (AUTH)
Status of TX License:  Active
Company Status:  Normal Operations
License Number:  93787
License Type:  Lloyds (LLY)
NAIC Number:  41564
TDI Company Number:  93787
FEIN:  751732040
Home City/State:  TX
Origin:  Domestic
Date Incorporated/Organized:  12/23/1981
Date Licensed/Eligible/Registered in Texas:  01/04/1982
Date Cancelled/Ineligible/Inactive:  

Contact Information:

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Mailing Address:  1301 East Collins Blvd
 Richardson TX 75081
Office Number:  (214)570-6000
Toll Free Number:  (800)446-1579
Fax Number:  (214)570-6390


Types of Insurance Licensed to Write:

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Use of Credit:

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To determine if a company uses credit information for private passenger automobile or homeowners insurance.


Attorney for Service:

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Rating By Financial Organization:

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The following organizations rate insurance companies on their financial strength and stability. Some of these companies charge for their services.



Financial Information:

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As of: Dec. 31, 2011 Dec. 31, 2012 Dec. 31, 2013
Total Assets   $26,680,204     $25,181,863     $25,126,591  
Total Liabilities   $12,689,164     $10,958,351     $10,790,296  
Asset to Liability Ratio   2.1     2.3     2.3  
Capital   $0     $0     $0  
Net Surplus   $13,991,040     $14,223,512     $14,336,295  
Total Life Ins   N/A     N/A     N/A  


Premiums:

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As of: Dec. 31, 2011 Dec. 31, 2012 Dec. 31, 2013
Life and Annuities   N/A     N/A     N/A  
Accident and Health   $0     $0     $0  
Property and Casualty   $193,228,525     $177,944,550     $165,971,910  
Total Texas Premium   $193,228,525     $177,944,550     $165,971,910  
National Premium   $193,228,525     $177,944,550     $165,971,910  


Complaint Information:

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When considering the company's complaint index and ratio, be sure to review the company history information displayed below for recent acquisitions, mergers, or other events that may affect the figures displayed for this company.


  Dec 31, 2012 Dec 31, 2013 Apr 11, 2014
Confirmed Complaints:      
Life and Annuity 0 0 0
Accident and Health 0 0 0
Homeowner 4 3 1
Automobile 0 0 0
Workers' Compensation 0 0 0
Complaint Ratio/Index Ratio Index Ratio Index  
Life and Annuities N/A N/A N/A N/A N/A
Accident and Health N/A N/A N/A N/A N/A
Homeowner .0037 .7858 .0032 .8997 N/A
Automobile N/A N/A N/A N/A N/A
Workers' Compensation N/A N/A N/A N/A N/A

Confirmed Complaints: the number of confirmed complaints closed against the company for the line of insurance and year indicated. A complaint is confirmed if the department receives information indicating that a company committed any violation of an applicable state insurance law or regulation, a federal requirement the department has authority to enforce or the term or condition of an insurance policy or certificate. A complaint is also confirmed if the complaint and company's response, considered together, suggest that the company was in error or that the complainant had a valid reason for the complaint.

Complaint Ratios: the ratio, expressed as a percentage, is the number of closed confirmed complaints divided by the number of policies the company had in force for the line of insurance and year indicated.

Complaint Index: indicates how a company's ratio of the number of complaints to the number of policyholders compares to the average for all insurers. The index is calculated by dividing the company's percentage of complaints for a specific line of insurance by the company's percentage of the policies in force for the same line of insurance. The average index is 1.00. A number less than 1 indicates fewer complaints than average; a number greater than 1 indicates more complaints than average. For the most recent completed year, a given insurer's index may change over time, as policy count data is received by TDI. This will affect each insurer's percentage of the total.

Complaints against an insurance company are not part of the complaint tally above if the insurance company served only as a Third Party Administrator (TPA), a company hired simply to administer the paperwork of a health plan. Instead, they are included in the complaint record of the insurance company or HMO that hired the TPA. If a bonafide self-insured benefit plan hired the TPA, no complaint numbers are recorded as a part of the company/TPA's profile. Neither are profiles available for self-insured plans, as such plans are regulated under federal law.


Company History:

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Date Event
12-05-2013 FA-Hours: 14
04-20-2007 PENALTY OF $25,000 PAID BY COMPANY AND 9 AFFILIATED COMPANIES FOR VIOLATIONS WITH CREDIT SCORING MODELS IN TEXAS.
08-03-2006 CHANGED ATTORNEY-IN-FACT FROM LISA P. WEILAND TO TRAVELERS LLOYDS MANAGEMENT COMPANY.
09-17-2004 DELETED PREPAID LEGAL SERVICES INSURANCE.
CHANGED ATTORNEY-IN-FACT FROM THOMAS B. SCHAFFNER TO LISA P. WEILAND.
04-27-2004 ARTICLE 1.28, TEXAS INSURANCE CODE, TO CHANGE THE LOCATION OF THEIR BOOKS AND RECORDS OUT OF TEXAS WAS APPROVED
03-08-2004 ACQUIRED BY THE ST. PAUL COMPANIES, INC., A MINNESOTA CORPORATION.
10-23-2003 MOVED HOME OFFICE FROM DALLAS, TEXAS TO RICHARDSON, TEXAS.
07-03-1997 CHANGED ATTORNEY-IN-FACT FROM LAWRENCE A. PODESTA TO THOMAS B. SCHAFFNER.
FORMERLY: AETNA LLOYDS OF TEXAS INSURANCE COMPANY MOVED HOME OFFICE FROM RICHARDSON, TEXAS TO DALLAS, TEXAS.
04-04-1996 ACQUIRED BY THE TRAVELERS INSURANCE GROUP, INC. HARTFORD, CONNECTICUT
06-08-1994 CHANGED ATTORNEY-IN-FACT FROM SAMMY J. SHELTON TO LAWRENCE A. PODESTA.
02-24-1993 DEEMED APPROVED TO WITHDRAW FROM FARMOWNERS INSURANCE IN TEXAS.
05-02-1988 ARTICLE 1.28, TEXAS INSURANCE CODE, WAS APPROVED TO MOVE THEIR BOOKS AND RECORDS OUT OF TEXAS
08-20-1987 MOVED HOME OFFICE FROM DALLAS, TEXAS TO RICHARDSON, TEXAS.
12-23-1981 GRANDFATHERED FOR CAPITAL AND SURPLUS REQUIREMENTS


Company Officers:

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Title Name
President DOUGLAS K BELL
Vice President JEFFREY S SLACK
Secretary WENDY C SKJERVEN
Treasurer MARIA OLIVO
UNDERWRITER JAMES W CHAPMAN
UNDERWRITER RICHARD D SCHUG
UNDERWRITER DONALD C MAHONEY
UNDERWRITER JAMES J KELLY
UNDERWRITER BRIAN J HOFFMAN
UNDERWRITER ELAINE G MONTGOMERY-BAISDEN
UNDERWRITER JAMES B COYLE III
UNDERWRITER WALTER E GROTE
UNDERWRITER MARY O WOODS
UNDERWRITER RICHARD A WASKIEWICZ
UNDERWRITER BRUCE G EARWAKER
UNDERWRITER BRUCE R JONES