|Type of Entity:||Authorized Company (AUTH)|
|Status of TX License:||Active|
|Company Status:||Normal Operations|
|License Type:||Lloyds (LLY)|
|TDI Company Number:||93872|
|Date Licensed/Eligible/Registered in Texas:||05/21/1982|
P O Box 26850
Austin TX 78755-0850
|Toll Free Number:||(800)299-6977|
6907 North Capital Of Texas Highway
Austin TX 78731
|Toll Free Number:|
To determine if a company uses credit information for private passenger automobile or homeowners insurance.
Please refer to Chapter 804 of the Texas Insurance Code (former Texas Insurance Code art. 1.36) for service of process procedures.
The following organizations rate insurance companies on their financial strength and stability. Some of these companies charge for their services.
|As of:||Dec. 31, 2011||Dec. 31, 2012||Dec. 31, 2013|
|Asset to Liability Ratio||1.4||1.4||N/A|
|Total Life Ins||N/A||N/A||N/A|
|As of:||Dec. 31, 2011||Dec. 31, 2012||Dec. 31, 2013|
|Life and Annuities||N/A||N/A||N/A|
|Accident and Health||$0||$0||N/A|
|Property and Casualty||$96,593,924||$104,275,410||N/A|
|Total Texas Premium||$96,593,924||$104,275,410||N/A|
When considering the company's complaint index and ratio, be sure to review the company history information displayed below for recent acquisitions, mergers, or other events that may affect the figures displayed for this company.
|Dec 31, 2012||Dec 31, 2013||Mar 7, 2014|
|Life and Annuity||0||0||0|
|Accident and Health||0||0||0|
|Life and Annuities||N/A||N/A||N/A||N/A||N/A|
|Accident and Health||N/A||N/A||N/A||N/A||N/A|
Confirmed Complaints: the number of confirmed complaints closed against the company for the line of insurance and year indicated. A complaint is confirmed if the department receives information indicating that a company committed any violation of an applicable state insurance law or regulation, a federal requirement the department has authority to enforce or the term or condition of an insurance policy or certificate. A complaint is also confirmed if the complaint and company's response, considered together, suggest that the company was in error or that the complainant had a valid reason for the complaint.
Complaint Ratios: the ratio, expressed as a percentage, is the number of closed confirmed complaints divided by the number of policies the company had in force for the line of insurance and year indicated.
Complaint Index: indicates how a company's ratio of the number of complaints to the number of policyholders compares to the average for all insurers. The index is calculated by dividing the company's percentage of complaints for a specific line of insurance by the company's percentage of the policies in force for the same line of insurance. The average index is 1.00. A number less than 1 indicates fewer complaints than average; a number greater than 1 indicates more complaints than average. For the most recent completed year, a given insurer's index may change over time, as policy count data is received by TDI. This will affect each insurer's percentage of the total.
Complaints against an insurance company are not part of the complaint tally above if the insurance company served only as a Third Party Administrator (TPA), a company hired simply to administer the paperwork of a health plan. Instead, they are included in the complaint record of the insurance company or HMO that hired the TPA. If a bonafide self-insured benefit plan hired the TPA, no complaint numbers are recorded as a part of the company/TPA's profile. Neither are profiles available for self-insured plans, as such plans are regulated under federal law.
|12-29-2006||EFFECTIVE 12/31/2006 TOTALLY REINSURED HEARTLAND LLOYDS INSURANCE COMPANY (94277) AUSTIN, TEXAS.|
|06-25-2004||APPROVED TO WITHDRAW FROM WRITING FIRE, ALLIED LINES, FLOOD, FARMOWNERS MULTIPLE PERIL, HOMEOWNERS MULTIPLE PERIL, INLAND MARINE, PRIVATE PASSENGER AUTO NO-FAULT PERSONAL INJURY PROTECTION, OTHER PRIVATE PASSENGER AUTO LIABILITY AND PRIVATE PASSENGER AUTO PHYSICAL DAMAGE INSURANCE IN TEXAS. COMPANY MAY NOT RE-ENTER MARKET FOR THESE LINES WITHOUT PRIOR APPROVAL UNTIL 06/25/2009. COMPANY MAY CONTINUE TO WRITE COMMERCIAL AND ACCOMMODATION BUSINESS IN FIRE, ALLIED LINES AND INLAND MARINE INSURANCE.|
|07-11-2002||EFFECTIVE 06/30/2002 TOTALLY REINSURED SERVICE CASUALTY INSURANCE COMPANY (94494) AUSTIN, TEXAS.|
|12-05-2001||ADDED CREDIT INSURANCE.|
|06-05-2000||ACQUIRED HEARTLAND LLOYDS INSURANCE COMPANY (94277) AUSTIN, TEXAS.|
|11-18-1999||ACQUIRED GRAMERCY INSURANCE COMPANY (93491) DALLAS, TEXAS. PURSUANT TO TEXAS INSURANCE CODE, ARTICLE 21-49-1, SECTION (5)(C)(4), APPLICANT DID NOT COMPLETE ACQUISITION OF CONTROL.|
|07-18-1994||ADDED ACCIDENT AND HEALTH INSURANCE.|
|12-31-1992||DELETED ACCIDENT AND HEALTH INSURANCE.|
|11-07-1988||CHANGED ATTORNEY-IN-FACT FROM 362 ATTORNEYS-IN-FACT TO GRAYCO SERVICES, INC.|
|05-19-1982||GRANDFATHERED FOR CAPITAL AND SURPLUS REQUIREMENTS|
|President||JOSEPH K GRAY|
|Secretary||GARY L SPRING JR|
|Treasurer||LEIGH A CHILTON|
|UNDERWRITER||JGT ASSET M LTD.|
|UNDERWRITER||RONDA A GRAY|
|UNDERWRITER||AUSTIN T SMITH|
|UNDERWRITER||CRAIG M SMITH|
|UNDERWRITER||AMY T MADSON|
|UNDERWRITER||KG ASSET M LTD.|
|UNDERWRITER||ADAM P GRAY|
|UNDERWRITER||CAROLYN C TROWBRIDGE|
|UNDERWRITER||JASON A GRAY|
|UNDERWRITER||JOHN R TROWBRIDGE|
|UNDERWRITER||ARANSAS 2 LTD.|
|Chief Financial Officer||WENDY K HUTCHINSON|