Texas Department of Insurance Logo
333 Guadalupe St. P.O. Box 149104 Austin, TX 78714-9104

METROPOLITAN LLOYDS INSURANCE COMPANY OF TEXAS

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Table of Contents
General Info | Contact Info | Types of Insurance | Use of Credit | Attorney for Service | Ratings | Financial Info | Premiums | Complaint Ratios | Company History | Company Officers

General Information:

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Type of Entity:  Authorized Company (AUTH)
Status of TX License:  Active
Company Status:  Normal Operations
License Number:  94190
License Type:  Lloyds (LLY)
NAIC Number:  13938
TDI Company Number:  94190
FEIN:  752483187
Home City/State:  TX
Origin:  Domestic
Date Incorporated/Organized:  06/22/1993
Date Licensed/Eligible/Registered in Texas:  07/14/1993
Date Cancelled/Ineligible/Inactive:  

Contact Information:

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Mailing Address:  P O Box 350
 Warwick RI 02887-0350
Office Number:  (401)827-3039
Toll Free Number:  (800)638-4208
Fax Number:  (401)827-2315


Types of Insurance Licensed to Write:

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Use of Credit:

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To determine if a company uses credit information for private passenger automobile or homeowners insurance.


Attorney for Service:

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Rating By Financial Organization:

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The following organizations rate insurance companies on their financial strength and stability. Some of these companies charge for their services.



Financial Information:

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As of: Dec. 31, 2011 Dec. 31, 2012 Dec. 31, 2013
Total Assets   $48,334,288     $64,018,230     $82,236,307  
Total Liabilities   $32,747,742     $47,964,096     $66,035,040  
Asset to Liability Ratio   1.4     1.3     1.2  
Capital   $0     $0     $0  
Net Surplus   $15,586,546     $16,054,134     $16,201,267  
Total Life Ins   N/A     N/A     N/A  


Premiums:

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As of: Dec. 31, 2011 Dec. 31, 2012 Dec. 31, 2013
Life and Annuities   N/A     N/A     N/A  
Accident and Health   $0     $0     $0  
Property and Casualty   $138,115,604     $177,418,600     $229,058,161  
Total Texas Premium   $138,115,604     $177,418,600     $229,058,161  
National Premium   $138,115,604     $177,418,600     $229,058,161  


Complaint Information:

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When considering the company's complaint index and ratio, be sure to review the company history information displayed below for recent acquisitions, mergers, or other events that may affect the figures displayed for this company.


  Dec 31, 2012 Dec 31, 2013 Apr 11, 2014
Confirmed Complaints:      
Life and Annuity 0 0 0
Accident and Health 0 0 0
Homeowner 4 4 0
Automobile 7 10 4
Workers' Compensation 0 0 0
Complaint Ratio/Index Ratio Index Ratio Index  
Life and Annuities N/A N/A N/A N/A N/A
Accident and Health N/A N/A N/A N/A N/A
Homeowner .0068 1.4441 .0056 1.5744 N/A
Automobile .0240 2.9038 .0404 7.6289 N/A
Workers' Compensation N/A N/A N/A N/A N/A

Confirmed Complaints: the number of confirmed complaints closed against the company for the line of insurance and year indicated. A complaint is confirmed if the department receives information indicating that a company committed any violation of an applicable state insurance law or regulation, a federal requirement the department has authority to enforce or the term or condition of an insurance policy or certificate. A complaint is also confirmed if the complaint and company's response, considered together, suggest that the company was in error or that the complainant had a valid reason for the complaint.

Complaint Ratios: the ratio, expressed as a percentage, is the number of closed confirmed complaints divided by the number of policies the company had in force for the line of insurance and year indicated.

Complaint Index: indicates how a company's ratio of the number of complaints to the number of policyholders compares to the average for all insurers. The index is calculated by dividing the company's percentage of complaints for a specific line of insurance by the company's percentage of the policies in force for the same line of insurance. The average index is 1.00. A number less than 1 indicates fewer complaints than average; a number greater than 1 indicates more complaints than average. For the most recent completed year, a given insurer's index may change over time, as policy count data is received by TDI. This will affect each insurer's percentage of the total.

Complaints against an insurance company are not part of the complaint tally above if the insurance company served only as a Third Party Administrator (TPA), a company hired simply to administer the paperwork of a health plan. Instead, they are included in the complaint record of the insurance company or HMO that hired the TPA. If a bonafide self-insured benefit plan hired the TPA, no complaint numbers are recorded as a part of the company/TPA's profile. Neither are profiles available for self-insured plans, as such plans are regulated under federal law.


Company History:

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Date Event
11-26-2013 FA-Hours: 16
03-14-2008 MOVED HOME OFFICE FROM IRVING, TEXAS TO DALLAS, TEXAS.
08-05-2002 WITHDREW FROM WRITING FIRE AND RESIDENTIAL DWELLING IN TEXAS.
10-08-2001 MOVED HOME OFFICE FROM ADDISON, TEXAS TO IRVING, TEXAS.
04-27-2000 MOVED HOME OFFICE FROM PLANO, TEXAS TO ADDISON, TEXAS.
07-23-1996 MOVED HOME OFFICE FROM IRVING, TEXAS TO PLANO, TEXAS.
09-18-1993 ARTICLE 1.28, TEXAS INSURANCE CODE, WAS DEEMED APPROVED TO MOVE THEIR BOOKS AND RECORDS OUT OF TEXAS.


Company Officers:

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Title Name
President WILLIAM D MOORE
Secretary MAURA C TRAVERS
Treasurer MARLENE B DEBEL
UNDERWRITER MAURA C TRAVERS
UNDERWRITER KEVIN P SWIFT
UNDERWRITER RAE F MCPHAIL
UNDERWRITER THOMAS E RICHARD
UNDERWRITER SHANE R KIRKLAND
UNDERWRITER SUSAN E TOBEY
UNDERWRITER STEVEN P KRYDER
UNDERWRITER RICHARD E COLLARD
UNDERWRITER CURTIS H SHILLINGS
UNDERWRITER MICHELLE R LEVESQUE
UNDERWRITER MICHAEL C CULLEN
UNDERWRITER VINCENT RICHARDS JR.