|Type of Entity:||Fire and Casualty (FC)|
|Status of TX License:||Active|
|Company Status:||Normal Operations|
|TDI Company Number:||94255|
|Date Licensed/Eligible/Registered in Texas:||10/19/1993|
One Tower Square
Hartford CT 06183
|Toll Free Number:||(800)238-6208|
To determine if a company uses credit information for private passenger automobile or homeowners insurance.
The following organizations rate insurance companies on their financial strength and stability. Some of these companies charge for their services.
|As of:||Dec. 31, 2015||Dec. 31, 2016||Dec. 31, 2017|
|Asset to Liability Ratio||1.42||1.42||1.40|
|Total Life Ins||N/A||N/A||N/A|
|As of:||Dec. 31, 2015||Dec. 31, 2016||Dec. 31, 2017|
|Life and Annuities||N/A||N/A||N/A|
|Accident and Health||$0||$0||$0|
|Property and Casualty||$158,763,590||$189,511,339||$229,670,574|
|Total Texas Premium||$158,763,590||$189,511,339||$229,670,574|
When considering the company's complaint index and ratio, be sure to review the company history information displayed below for recent acquisitions, mergers, or other events that may affect the figures displayed for this company.
|Dec 31, 2016||Dec 31, 2017||Jun 15, 2018|
|Life and Annuity||0||0||0|
|Accident and Health||0||0||0|
|Life and Annuities||N/A||N/A||N/A||N/A||N/A|
|Accident and Health||N/A||N/A||N/A||N/A||N/A|
Confirmed Complaints: the number of confirmed complaints closed against the company for the line of insurance and year indicated. A complaint is confirmed if the department receives information indicating that a company committed any violation of an applicable state insurance law or regulation, a federal requirement the department has authority to enforce or the term or condition of an insurance policy or certificate. A complaint is also confirmed if the complaint and company's response, considered together, suggest that the company was in error or that the complainant had a valid reason for the complaint.
Complaint Ratios: the ratio, expressed as a percentage, is the number of closed confirmed complaints divided by the number of policies the company had in force for the line of insurance and year indicated.
Complaint Index: indicates how a company's ratio of the number of complaints to the number of policyholders compares to the average for all insurers. The index is calculated by dividing the company's percentage of complaints for a specific line of insurance by the company's percentage of the policies in force for the same line of insurance. The average index is 1.00. A number less than 1 indicates fewer complaints than average; a number greater than 1 indicates more complaints than average. For the most recent completed year, a given insurer's index may change over time, as policy count data is received by TDI. This will affect each insurer's percentage of the total.
Complaints against an insurance company are not part of the complaint tally above if the insurance company served only as a Third Party Administrator (TPA), a company hired simply to administer the paperwork of a health plan. Instead, they are included in the complaint record of the insurance company or HMO that hired the TPA. If a bonafide self-insured benefit plan hired the TPA, no complaint numbers are recorded as a part of the company/TPA's profile. Neither are profiles available for self-insured plans, as such plans are regulated under federal law.
|01-30-2015||PENALTY OF $75,000 PAID BY COMPANY AND 16 OTHER TRAVELERS COMPANIES FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN ILLINOIS.|
|10-06-2014||PENALTY OF $20,400 PAID BY COMPANY, THE STANDARD FIRE INSURANCE COMPANY, THE TRAVELERS INDEMNITY COMPANY OF AMERICA, THE PHOENIX INSURANCE COMPANY, AND THE AUTOMOBILE INSURANCE COMPANY OF HARTFORD, CONNECTICUT FOR NONCOMPLIANT POLICY NONRENEWAL AND NONRENEWAL NOTICE PROCEDURES IN MARYLAND.|
|06-10-2014||PENALTY OF $55,000 PAID BY COMPANY, THE STANDARD FIRE INSURANCE COMPANY, TRAVELERS INDEMNITY COMPANY, TRAVELERS INDEMNITY COMPANY OF AMERICA, TRAVCO INSURANCE COMPANY, AND TRAVELERS COMMERCIAL INSURANCE COMPANY FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN MARYLAND.|
|03-06-2014||PENALTY OF $100,000 PAID BY COMPANY AND TRAVELERS COMMERCIAL INSURANCE COMPANY FOR USE OF UNAPPROVED RATES FOR PERSONAL LINES INSURANCE IN NEW YORK.|
|01-14-2010||PENALTY OF $550 FOR A VIOLATION OF INSURANCE LAWS IN COLORADO.|
|01-13-2010||PENALTY OF $550 FOR FAILURE TO PROVIDE A COMPLETE AND TIMELY RESPONSE IN COLORADO.|
|10-09-2009||PENALTY OF $25,000 FOR CONDUCTING BUSINESS WITH A PRODUCER WHOSE LICENSE HAD BEEN REVOKED IN NEBRASKA.|
|10-27-2008||PENALTY OF $10,000 PAID BY COMPANY AND FIVE OTHER TRAVELERS COMPANIES FOR VIOLATIONS FOUND DURING AN INVESTIGATION IN MARYLAND.|
|04-20-2007||PENALTY OF $25,000 PAID BY COMPANY AND 9 AFFILIATED COMPANIES FOR VIOLATIONS WITH CREDIT SCORING MODELS IN TEXAS.|
|12-18-2006||PENALTY OF $20,000 PAID BY COMPANY AND TRAVCO INSURANCE COMPANY FOR VIOLATIONS FOUND DURING A FIELD INVESTIGATION IN PENNSYLVANIA.|
|01-26-2006||PENALTY OF $50,000 PAID BY COMPANY, STANDARD FIRE INSURANCE COMPANY, TRAVELERS INDEMNITY COMPANY, CHARTER OAK FIRE INSURANCE COMPANY, PHOENIX INSURANCE COMPANY, TRAVCO INSURANCE COMPANY, TRAVELERS INDEMNITY COMPANY OF AMERICA, AUTOMOBILE INSURANCE COMPANY OF AMERICA AND AUTOMOBILE INSURANCE COMPANY OF HARTFORD, CONNECTICUT FOR USE OF UNFILED AND UNAPPROVED LATE, SERVICE AND BILLING FEES IN WASHINGTON.|
|03-03-2000||APPROVED TO WITHDRAW FROM WRITING PRIVATE PASSENGER AUTO NO-FAULT (PERSONAL INJURY PROTECTION), OTHER PRIVATE PASSENGER AUTO LIABILITY AND PRIVATE PASSENGER AUTO PHYSICAL DAMAGE INSURANCE IN TEXAS. COMPANY MAY NOT RE-ENTER MARKET FOR THESE LINES WITHOUT PRIOR APPROVAL UNTIL 03/03/2005.|
|05-19-1999||REDOMESTICATED FROM INDIANAPOLIS, INDIANA TO HARTFORD, CONNECTICUT BY WAY OF CHARTER AMENDMENT|
|03-02-1994||ADDED AUTOMOBILE--LIABILITY & PHYSICAL DAMAGE INSURANCE.|
For names of the company’s current officers, please contact the company at the phone number listed in the Contact Information above or on their website.