Texas Department of Insurance Logo
333 Guadalupe St. P.O. Box 149104 Austin, TX 78714-9104

SENTINEL INSURANCE COMPANY, LTD.

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Table of Contents
General Info | Contact Info | Types of Insurance | Use of Credit | Attorney for Service | Ratings | Financial Info | Premiums | Complaint Ratios | Company History | Company Officers

General Information:

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Type of Entity:  Authorized Company (AUTH)
Status of TX License:  Active
Company Status:  Normal Operations
License Number:  95491
License Type:  Fire and Casualty (FC)
NAIC Number:  11000
TDI Company Number:  95491
FEIN:  061552103
Home City/State:  CT
Origin:  Foreign
Date Incorporated/Organized:  07/06/1999
Date Licensed/Eligible/Registered in Texas:  06/14/2000
Date Cancelled/Ineligible/Inactive:  

Contact Information:

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Mailing Address:  One Hartford Plaza T 17 81
 Hartford CT 06155
Office Number:  (860)547-4497
Toll Free Number:  
Fax Number:  (860)547-2633


Types of Insurance Licensed to Write:

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Use of Credit:

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To determine if a company uses credit information for private passenger automobile or homeowners insurance.


Attorney for Service:

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Rating By Financial Organization:

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The following organizations rate insurance companies on their financial strength and stability. Some of these companies charge for their services.



Financial Information:

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As of: Dec. 31, 2011 Dec. 31, 2012 Dec. 31, 2013
Total Assets   $198,434,748     $201,618,882     $205,224,645  
Total Liabilities   $69,879,724     $70,374,461     $70,752,456  
Asset to Liability Ratio   2.8     2.8     2.9  
Capital   $4,200,000     $4,200,000     $4,200,000  
Net Surplus   $124,355,024     $127,044,420     $130,272,189  
Total Life Ins   N/A     N/A     N/A  


Premiums:

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As of: Dec. 31, 2011 Dec. 31, 2012 Dec. 31, 2013
Life and Annuities   N/A     N/A     N/A  
Accident and Health   $0     $0     $0  
Property and Casualty   $118,212,244     $132,413,862     $147,359,315  
Total Texas Premium   $118,212,244     $132,413,862     $147,359,315  
National Premium   $1,171,386,113     $1,324,386,487     $1,493,496,311  


Complaint Information:

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When considering the company's complaint index and ratio, be sure to review the company history information displayed below for recent acquisitions, mergers, or other events that may affect the figures displayed for this company.


  Dec 31, 2012 Dec 31, 2013 Apr 18, 2014
Confirmed Complaints:      
Life and Annuity 0 0 0
Accident and Health 0 0 0
Homeowner 2 0 0
Automobile 0 2 0
Workers' Compensation 0 0 0
Complaint Ratio/Index Ratio Index Ratio Index  
Life and Annuities N/A N/A N/A N/A N/A
Accident and Health N/A N/A N/A N/A N/A
Homeowner .0119 2.5272 .0000 .0000 N/A
Automobile .0000 .0000 .0321 6.0616 N/A
Workers' Compensation .0000 .0000 .0000 .0000 N/A

Confirmed Complaints: the number of confirmed complaints closed against the company for the line of insurance and year indicated. A complaint is confirmed if the department receives information indicating that a company committed any violation of an applicable state insurance law or regulation, a federal requirement the department has authority to enforce or the term or condition of an insurance policy or certificate. A complaint is also confirmed if the complaint and company's response, considered together, suggest that the company was in error or that the complainant had a valid reason for the complaint.

Complaint Ratios: the ratio, expressed as a percentage, is the number of closed confirmed complaints divided by the number of policies the company had in force for the line of insurance and year indicated.

Complaint Index: indicates how a company's ratio of the number of complaints to the number of policyholders compares to the average for all insurers. The index is calculated by dividing the company's percentage of complaints for a specific line of insurance by the company's percentage of the policies in force for the same line of insurance. The average index is 1.00. A number less than 1 indicates fewer complaints than average; a number greater than 1 indicates more complaints than average. For the most recent completed year, a given insurer's index may change over time, as policy count data is received by TDI. This will affect each insurer's percentage of the total.

Complaints against an insurance company are not part of the complaint tally above if the insurance company served only as a Third Party Administrator (TPA), a company hired simply to administer the paperwork of a health plan. Instead, they are included in the complaint record of the insurance company or HMO that hired the TPA. If a bonafide self-insured benefit plan hired the TPA, no complaint numbers are recorded as a part of the company/TPA's profile. Neither are profiles available for self-insured plans, as such plans are regulated under federal law.


Company History:

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Date Event
12-28-2012 PENALTY OF $95,500 FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN CONNECTICUT.
12-10-2012 PENALTY OF $77,000 PAID BY COMPANY AND 8 OTHER HARTFORD COMPANIES DUE TO UNFAIR CLAIM PRACTICES IN VERMONT.
06-25-2010 PENALTY OF $10,000 FOR FAILURE TO TIMELY SUBMIT REQUIRED REPORTS IN TEXAS.
05-12-2009 PENALTY OF $575 FOR FAILURE TO PROVIDE A COMPLETE AND TIMELY RESPONSE IN COLORADO.
12-17-2007 PENALTY OF $5,000 FOR USE OF FORMS WHICH DID NOT CONTAIN THE PRECISE LANGUAGE OF STANDARD FORMS FILED AND ADOPTED IN VIRGINIA.
12-06-2007 PENALTY OF $5,000 PAID BY COMPANY AND PROPERTY AND CASUALTY INSURANCE COMPANY OF HARTFORD FOR VIOLATIONS FOUND DURING AN INVESTIGATION IN MARYLAND.
10-15-2007 PENALTY OF $50,000, WITH $30,000 SUSPENDED, PAID BY COMPANY AND SEVEN OTHER HARTFORD COMPANIES FOR VIOLATIONS FOUND DURING A MARKET CONDUCT EXAMINATION IN WASHINGTON.
10-09-2007 PENALTY OF $5,000 PAID BY COMPANY, HARTFORD ACCIDENT AND INDEMNITY COMPANY, HARTFORD FIRE INSURANCE COMPANY, HARTFORD UNDERWRITERS INSURANCE COMPANY, AND PROPERTY AND CASUALTY INSURANCE COMPANY OF HARTFORD FOR VIOLATIONS FOUND DURING AN INVESTIGATION IN MARYLAND.


Company Officers:

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Title Name
President JUAN C ANDRADE
Secretary DONALD C HUNT
Treasurer JOHN N GIAMALIS