Texas Department of Insurance Logo
333 Guadalupe St. P.O. Box 149104 Austin, TX 78714-9104

UNIVERSAL NORTH AMERICA INSURANCE COMPANY

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Table of Contents
General Info | Contact Info | Types of Insurance | Use of Credit | Attorney for Service | Ratings | Financial Info | Premiums | Complaint Ratios | Company History | Company Officers

General Information:

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Type of Entity:  Authorized Company (AUTH)
Status of TX License:  Active
Company Status:  Normal Operations
License Number:  96008
License Type:  Fire and Casualty (FC)
NAIC Number:  10759
TDI Company Number:  96008
FEIN:  203073837
Home City/State:  TX
Origin:  Domestic
Date Incorporated/Organized:  06/28/2005
Date Licensed/Eligible/Registered in Texas:  06/28/2005
Date Cancelled/Ineligible/Inactive:  

Contact Information:

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Mailing Address:  101 Arthur Andersen Parkway Suite 220
 Sarasota FL 34232
Office Number:  (210)877-5800
Toll Free Number:  (866)958-4289
Fax Number:  (210)877-5801


Types of Insurance Licensed to Write:

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Use of Credit:

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To determine if a company uses credit information for private passenger automobile or homeowners insurance.


Attorney for Service:

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Rating By Financial Organization:

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The following organizations rate insurance companies on their financial strength and stability. Some of these companies charge for their services.



Financial Information:

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As of: Dec. 31, 2012 Dec. 31, 2013 Dec. 31, 2014
Total Assets   $173,821,101     $172,964,978     $186,623,390  
Total Liabilities   $108,304,223     $105,823,857     $116,831,824  
Asset to Liability Ratio   1.6     1.6     1.6  
Capital   $3,000,000     $3,000,000     $3,000,000  
Net Surplus   $62,516,878     $64,141,120     $66,791,566  
Total Life Ins   N/A     N/A     N/A  


Premiums:

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As of: Dec. 31, 2012 Dec. 31, 2013 Dec. 31, 2014
Life and Annuities   N/A     N/A     N/A  
Accident and Health   $0     $0     $0  
Property and Casualty   $38,089,223     $26,734,146     $27,780,978  
Total Texas Premium   $38,089,223     $26,734,146     $27,780,978  
National Premium   $172,939,844     $177,367,894     $192,300,720  


Complaint Information:

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When considering the company's complaint index and ratio, be sure to review the company history information displayed below for recent acquisitions, mergers, or other events that may affect the figures displayed for this company.


  Dec 31, 2013 Dec 31, 2014 Mar 27, 2015
Confirmed Complaints:      
Life and Annuity 0 0 0
Accident and Health 0 0 0
Homeowner 3 3 0
Automobile 0 0 0
Workers' Compensation 0 0 0
Complaint Ratio/Index Ratio Index Ratio Index  
Life and Annuities N/A N/A N/A N/A N/A
Accident and Health N/A N/A N/A N/A N/A
Homeowner .0172 4.6899 .0175 4.5469 N/A
Automobile N/A N/A N/A N/A N/A
Workers' Compensation N/A N/A N/A N/A N/A

Confirmed Complaints: the number of confirmed complaints closed against the company for the line of insurance and year indicated. A complaint is confirmed if the department receives information indicating that a company committed any violation of an applicable state insurance law or regulation, a federal requirement the department has authority to enforce or the term or condition of an insurance policy or certificate. A complaint is also confirmed if the complaint and company's response, considered together, suggest that the company was in error or that the complainant had a valid reason for the complaint.

Complaint Ratios: the ratio, expressed as a percentage, is the number of closed confirmed complaints divided by the number of policies the company had in force for the line of insurance and year indicated.

Complaint Index: indicates how a company's ratio of the number of complaints to the number of policyholders compares to the average for all insurers. The index is calculated by dividing the company's percentage of complaints for a specific line of insurance by the company's percentage of the policies in force for the same line of insurance. The average index is 1.00. A number less than 1 indicates fewer complaints than average; a number greater than 1 indicates more complaints than average. For the most recent completed year, a given insurer's index may change over time, as policy count data is received by TDI. This will affect each insurer's percentage of the total.

Complaints against an insurance company are not part of the complaint tally above if the insurance company served only as a Third Party Administrator (TPA), a company hired simply to administer the paperwork of a health plan. Instead, they are included in the complaint record of the insurance company or HMO that hired the TPA. If a bonafide self-insured benefit plan hired the TPA, no complaint numbers are recorded as a part of the company/TPA's profile. Neither are profiles available for self-insured plans, as such plans are regulated under federal law.


Company History:

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Date Event
09-07-2012 APPROVED TO WITHDRAW FROM WRITING HOMEOWNERS MULTIPLE PERIL INSURANCE IN NINE RATING TERRITORIES IN TEXAS.
02-07-2012 APPROVED TO WITHDRAW FROM WRITING AUTOMOBILE LIABILITY AND PHYSICAL DAMAGE INSURANCE IN TEXAS. COMPANY MAY NOT RE-ENTER MARKET FOR THESE LINES WITHOUT PRIOR APPROVAL UNTIL 2/7/2017.
04-17-2009 APPROVED ACQUISITION BY VOTING TRUST - DEED NUMBER: SIXTY (60).
12-28-2007 FORMERLY: UNIVERSAL INSURANCE COMPANY OF TEXAS
05-23-2007 ARTICLE 1.28, TEXAS INSURANCE CODE, WAS APPROVED TO MOVE THEIR BOOKS AND RECORDS OUT OF TEXAS
04-20-2006 ADDED AUTOMOBILE--LIABILITY & PHYSICAL DAMAGE INSURANCE.


Company Officers:

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For names of the company’s current officers, please contact the company at the phone number listed in the Contact Information above or on their website.